Scams and hoaxes

Scammers use a wide variety of methods to impersonate legitimate businesses and organisations. For more information, you can visit the Scamwatch website.

What to do if you receive suspicious correspondence claiming to be from Vodafone.

If you've received a call, letter, message or other communication that claims to be from Vodafone and you suspect it may be a scam or hoax, give us a call on 1300 650 410 and we'll verify any correspondence.

If you receive suspicious correspondence, it’s important you don't respond, provide personal details, click links in messages or open any email attachments to ensure your personal information stays safe.

How to report a scam.

If you have been the victim of a scam, you can report the scam on the Scamwatch website.