Vodafone is committed to improving the range and accessibility of its services to all older customers and customers with a disability. It’s part of our commitment to be a responsible business. We want to use our resources so that we make a positive contribution to the world around us.
Vodafone is a founding supporter of the AMTA Mobile Phone Industry Good Practice Guide: Accessibility for People with Disabilities. The guide is designed to advise and assist the mobile industry on how to make their products and services more accessible to Australia's disabled and elderly consumers.
It identifies four customer groups where additional support is required to provide an affective choice of mobile services.
These are customers who:
- Are hard of hearing or deaf
- Are partially sighted or blind
- Have poor grip or limited manual dexterity
- Have learning disabilities
Download the AMTA Mobile Phone Industry Good Practice Guide: Accessibility for People with Disabilities
Other useful information from AMTA on disability access