Many types of phones make it easier to keep connected. What to choose depends on the type and extent of your accessibility needs.
We offer the Doro 615 – a phone designed specifically with seniors in mind.
The Doro 615 is available to both Prepaid and Plan customers.
Find out more here
Many of our phones also feature built-in accessibility options which you can find in the phone’s ‘Settings’ menu.
The Mobile Accessibility website makes it easy to search for different types of phone accessibility features. The site’s information is contributed by a variety of manufacturers and covers phones released over the past two years.
Look out for a phone that has large, well–spaced keys and a large display screen, ideally with a contrast or brightness control. Most phones have a raised dot on the number 5 to help you find your way around the keypad. Others make a noise when you press a key and will let you choose different ringtones for different people. You can also choose to enable voice-activated calling, which lets you call someone's number with a spoken command.
Most phones have an optional vibrating alert whenever you receive a call or a text message. Many also have a flashing display for incoming calls and texts. When it comes to sending TXT messages, most phones now have a built–in 'predictive' dictionary to help you write your messages faster.
If you have a hearing aid with a 'T' setting, look for a phone that’s compatible with hearing-inductive loops. You may also find it useful to choose a phone with an easily adjustable volume control and a choice of different ringtones.Australian Hearing and the Australian Mobile Telecommunications Association (AMTA) offer a guide on using phones with hearing aids, available here
Making and receiving calls is much easier if your phone has large keys – ideally keys that are slightly recessed so you're less likely to press the wrong one. Alternatively, you may want to look for a phone with voice–activated calling to let you speak someone's name - instead of using the keys - when you want to call them.You could also consider a phone with a built in hands-free loudspeaker or a personal hands–free kit, so there's no need to hold your phone when you're talking.
Bluetooth headsets allow you to use your phone hands-free and are available in all Vodafone stores. Depending on the phone, you may be able to activate voice controls to make calls, send TXTs and use other functions. Ask our retail teams for more information on how to use the headset with your phone.
Most new phones also come with a hands-free connector - a separate microphone and earpiece on a thin cable that connects to your handset.
There are many other accessories available from specialist distributors that make it easier for people with accessibility needs – such as those with Cochlear implants - to use phones.
Paperless billing is our default billing method. Your bill is sent via email in downloadable Adobe PDF format. Adobe® Reader® is free and offers a number of accessibility features that may meet your needs. You can find out more here.
We also provide bills in printed paper format for customers with disabilities at no extra charge. Please contact Customer Care to discuss this kind of delivery option.