Latest software downloads
| Windows | Additional support and downloads |
|---|---|
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Version: 9.4.3.16284
System requirements:
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Dell Support and Driver Downloads
If you encounter hardware or software problems which are not related to Mobile Broadband or the Vodafone Mobile Connect software please contact Dell Support. If you are having problems with your Mobile Broadband connection or if you are not sure, contact Vodafone. |
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| Support DocumentationGetting Started |
Getting Connected
Step 1 - Inserting the SIM
Close up of partial insertion of SIM Card
1. Please refer to the diagram
2. Remove battery
3. Insert your Vodafone SIM card into the SIM slot with the gold contacts facing upward and the cut off on the right hand side
4. Replace the battery and charge up your laptop
Step 2 - Complete the Windows XP setup process
Follow the on-screen instructions to complete the Windows XP first time setup process.
This will take approximately 20 minutes.
Step 3 - Launching the Vodafone Mobile Connect software
If the VMC icon appears on your desktop, simply double click on it to launch the software. Then follow the steps beneath:
1. Please review and accept the terms and conditions. When loaded, Vodafone Mobile Connect will search for the Vodafone network
2. When the Vodafone network is found the connect button will be activated. Click on �Connect�
3. Open up Internet Explorer and go online
If the VMC icon does not appear on your desktop then follow the steps beneath:
1. Switch on your laptop and log in
2. Click on the �Start� button
3. Click on the 'All Programs' option
4. Select 'Vodafone' from the programs menu
5. Select and run �Vodafone Mobile Connect�
6. Please review and accept the terms and conditions. When loaded, Vodafone Mobile Connect will search for the Vodafone network
7. When the Vodafone network is found the connect button will be activated. Click on �Connect�
8. Open up Internet Explorer and go online
If you encounter any problems with your Mobile Broadband call us by dialling 1555 from a Vodafone mobile. If you do not have a Vodafone mobile you can call us on 1300 650 410 from any other phone and say �data services�.
Dell Support
For Dell Support visit: http://support.ap.dell.com/
Or call: 1800-812-393 (Australia only)
Usage information
The Vodafone Mobile Connect software includes a usage meter; this has been integrated to give an approximation of your data usage, the amounts shown can vary from your actual usage.
There are a number of factors which could influence the accuracy of the usage meter. These include but are not limited to:
It is also important to note the following:
All amounts shown in the Vodafone Mobile Connect software View Usage window are approximate.
Various factors, including other programs running on your computer (e.g. automatic updates or compression software) may cause differences between the amount of data shown as transferred in the Usage window, and the transfer actually recorded by Mobile networks. These differences may sometimes be large.
Your actual usage, rounded up as per our rounding policy, will be recorded in your monthly bill and our charges are calculated on this basis.
Checking account balance and monitoring my data usage
You can check your data usage anytime using any of following methods:
1. Online using �My Vodafone� � visit http://www.vodafone.com.au then click on �My Vodafone� to view your used and remaining allowance. You�ll need to have your Mobile Broadband service number and your �My Vodafone� password ready.
2. Account Balance via TXT � send a free blank TXT message to 1512 either from the Vodafone Mobile Connect software or by inserting your Mobile Broadband SIM into a mobile phone. A TXT will be sent to you showing your remaining usage allowance.
3. Over the phone � simply call 1512 using your Mobile Broadband SIM, 1555 from a Vodafone mobile or 1300 650 410 from any other phone, and ask for your account balance. You�ll need to have your Mobile Broadband service number and your four digit PIN number ready.