Come to the rescue in our Contact Centre

You know what it’s like when you call a big company, you want someone to sort your issues quick smart. That’s exactly what we do in the Contact Centre.

There’s over 700 of us in Hobart, Tasmania, and we’re absolutely focused on making our customers happy. We listen, we chat and we solve problems. It makes our customers feel good and we feel great, too.

Jack Watchorn

Team Leader : Customer Operations

Jack Watchorn

My job is to ensure my team has the skills and knowledge to provide a great customer experience. After many years in hospitality and retail, Vodafone was recommended to me by a customer. They had nothing but positive things to say and even offered to show me around the building. I’ve been here nearly 3 years now.

The moment you walk in the door you’re welcomed into the amazing culture and you feel instantly valued. The opportunities are endless and Vodafone has great programs in place to ensure you continue to learn and develop.

Vodafone has created the perfect balance between work and fun for its employees. It is not unusual to come to work to find everyone dressed in pyjamas. We like to celebrate the things that matter and recognise and thank our employees for their achievements. Vodafone is full of people who want nothing more than to see you succeed.

Contact Centre Careers

Customer Care show

No.1 problem solver

Someone needs help and they’re depending on you. You’ll use your nouse and charisma to help solve their problems and make them feel great. We want our customers to talk to us, and we want you to make their day.

Sales and Upgrades show

Get the blood pumping

Getting the sale is always about focusing on solutions that fit the customers’ needs. It’s tough, fast-paced and perfect for adrenaline junkies.

 

Social Media show

Connect with all sorts

Whether it’s Twitter, Facebook or forums, social media inspires revolutions. It’s a powerful medium that you’ll drive to keep our customers happy, quickly solve issues and celebrate our wins. 

 

Support Teams show

We need back-up

No one can do anything without great back-up. Whether it’s training the team, building future leaders, ironing out bugs in the system or making the business hum. There’s behind-the-scenes roles that share the glory and we have one just for you.