Now, within 48 hours of receiving your bill payment, we can send you an email to confirm that we have received it. Called Payment Alerts, they let you know everything's okay, and are the same no matter what payment method you use – BPAY, Australia Post or direct debit.
To be eligible to receive Payment Alerts you need to sign up to have your monthly bill delivered by email. You can sign up at myvodafone.com.au.
If you decide you'd rather not be alerted after each successful payment, you can opt-out simply by entering your account number below. To find your account number, check your Payment Alert or monthly bill. The opt-out will take effect when we receive your next payment.
You are only opting out from Payment Alerts. Other alerts containing important information about your account may still be sent to your nominated email address. Other alerts you may receive include:
If you pay your monthly Vodafone bill by direct debit from a stored credit or debit card, we'll advise you when your registered card is about to expire. You will receive this alert at the beginning of the month of expiry. Once you've received your new card you can update the expiry date anytime by visiting myvodafone.com.au
We understand there may be times when insufficient funds in your nominated account could prevent a direct debit from going through. If this happens, we'll send an email to let you know within 48 hours of the bank informing us. That way you can simply make a manual payment to keep your account up to date. Please be aware that a dishonour fee of $16.50 (incl GST) may still apply for unsuccessful payments.