Accounts & Billing

Paying your bill or recharging your account - use My Vodafone.

If you know how much you need to pay, click here now to pay with your credit card.

My Vodafone allows you to check how much you owe and pay online at any time.

Click here to log into My Vodafone.

Alternatively, if you want to pay your monthly bill on the phone then call Lara on 1555² and tell her you want to "Pay my bill".

Handy hint: You can ask Lara for an account balance first so you're paying the right amount.

You can also call our Bill Payments line on 1300 650 145³ if you are dialling from another line and just follow the prompts.

Prepaid customers can call 1511 to recharge with a voucher you've purchased or by using a pre-registered credit card. For details on where to purchase a recharge voucher, click here.

Want to manage your account online? Use My Vodafone.

My Vodafone puts you in complete control of viewing and paying your bill online, 24/7. Once you’ve registered, making a payment is quick and easy and you can get a detailed, printable breakdown of your calls and TXT messages.

My Vodafone also gives you access to manage your account and mobile settings.

For Postpay customers you can:

• Pay, View or Export your Bill
• View Plan and Entitlements
• View Call Details
• Change your Billing options
• Set up Direct Debit
• Manage Parental Lock settings
• Manage your Roaming settings
• Get your PUK code (Personal Unblocking Key)
• Change your Voicemail settings and diversions
• Download ringtones, logos, games and wallpapers¹
• Plus heaps more

For Prepay customers you can:

• View balance and credit expiry
• View Call Details
• View Recharge History
• Recharge your account (if you have already registered your credit card)
• Register your credit card
• View your adjustment history
• Manage Parental Loc settings
• Manage your Roaming settings
• Get your PUK code (Personal Unblocking Key)
• Change your Voicemail settings and diversions
• Download ringtones, logos, games and wallpapers¹
• Plus heaps more

Log into My Vodafone and make the most of now.

¹Charges may apply. Please log into My Vodafone to find out more or consult your Plan for more details.

²Calling 1555 Vodafone Customer Care from Australia - free for all customers except those on Vodafone SIM only Caps, and $19 and $29 Vodafone Cap Contracts and some Closed Plans, where a flat fee of $2.50 is charged (excluding calls made by disadvantaged customers and enquiries relating to bills, charging and billing services). Flat fee may be charged out of your Included Cap Value. Or call 1300 650 410 (standard call charges apply within Australia.)

³Standard call charges apply within Australia, except in relation to enquiries relating to bills, charging and billing services

More information

Click any of the links below to learn more.

Unblocking your SIM card with the PUK code
Blocking your lost or stolen mobile
Recharge with Prepaid
Viewing your last bill payment online
Viewing your unbilled call details
Changing your registered credit card details
Registering your SIM Starter Pack and connect on Prepaid
Printing a copy of your bill
Checking your remaining Vodafone to Vodafone minutes
Change your address details