Get in touch with Vodafone
We're here to help you sort out any support and network enquiries, set-up your account, troubleshoot or sign-up to one of our services. Simply give us a call on the numbers listed below, or search our online support pages anytime by clicking here.
Existing Customers
1300 650 410 or free call 1555 from Vodafone mobiles
New customers
1300 300 404
| Opening hours | Waiting times | |
|---|---|---|
| Plans: | ||
| Prepaid: | ||
| Billing: | ||
| Tech: | ||
| Sales: | ||
| Upgrades: |
Postpaid customers
1300 650 410 or free call 1555 from Vodafone mobiles
Prepaid customers
126 722 free from Vodafone mobiles.
Sales enquiries
1300 300 404
| Opening hours | Waiting times | |
|---|---|---|
| Mobile broadband Postpaid: | ||
| Sales: | ||
| Mobile Broadband Prepaid: | 24/7 | -- |
| Upgrades: |
Existing customers
1300 650 410 or free call 1555 from Vodafone mobiles. Small business with up to 10 mobiles.
135 888 from Vodafone mobiles. Medium businesses & enterprises with more than 10 mobiles.
New customers
1300 111 111
| Opening hours | Waiting times | |
|---|---|---|
| Existing Customers |
Extra assistance
| Overseas assistance: | 1555 (international call rates apply) or +61 414 141 414 |
| Hearing impaired customers: | 13 36 77 for all calls within Australia 1800 555 677 for all calls within Australia to 1800 numbers The national Relay Service makes it easier for you to contact Vodafone if you are deaf or have a hearing or speech impairment |
| Premium information | 123 Ask us anything available 24/7 1223 Directory assistance available 24/7 |
| Vodafone Cover me mobile insurance |
1800 808 743 Find out more about Cover me mobile insurance |
Send us a letter
Please include your name, return mailing address, email address and mobile number so we can respond to your enquiry.
Send us a letter
PO BOX 2580
Kingston Delivery Centre
Kingston TAS 7050
Registered address
Level 7, 40 Mount Street
North Sydney NSW 2060
Get in touch online
You can also send us your support enquiries via: