Telephone Numbers
We're here for you
If you would like to talk to someone directly see the types of enquiries and contact details listed below to find the best number to call.
|
Type of Enquiry |
Contact Details |
|---|---|
|
Customer Care - Prepaid Care - 24/7
General enquiries Technical Support - 7 am to 10pm / 7 days
|
1555^ from your mobile or 1300 650410 from any other phone
If your enquiry requires us to access your account please have your four digit account PIN ready.
When you call the above numbers, you'll speak with Lara. In just a few brief words, explain the reason for your call and she'll get you to the right area to assist you. |
|
Prepaid Mobile Broadband 24/7
|
126722 from your mobile or 1300 500 222 from any other phone |
|
Small Business (1-10 services)
Small to Medium Enterprise (10-49 services)
|
135 888
135 888 or email
135 888 or email or contact your account manager
135 888 or email or contact your account manager
1800 171 006
|
|
Monday to Friday 8am to 8pm, |
1300 300 404 |
|
Business Sales Monday to Friday 8.30am to 5pm |
1300 111 111 |
|
Overseas Assistance - 24/7 |
+61 414 141 414 or 1555* from your mobile |
|
Service Difficulties & Faults - 24/7 |
1800 638 638 |
|
123 'Ask Us Anything' - 24/7 |
123 |
|
1223 Directory Assistance - 24/7 |
1223 |
|
1800 808 743 |
|
|
The National Relay Service makes it easier for you to contact Vodafone if you are deaf or have a hearing or speech impairment. |
13 3677 for all calls within Australia
1800 555 677 for all calls within Australia to 1800 numbers |
Write To Us
Send us a letter: PO BOX 2580, Kingston Delivery Centre, Kingston, TAS 7050.
Please include your name, return mailing address, email address and mobile number so we can respond to your enquiry.
Registered address
Level 7, 40 Mount Street
North Sydney NSW 2060
Find us on Twitter and Facebook
Prefer to contact us via tweet or Facebook, you can find us at:
*1555 short code (dialled from your mobile) may not be available in all countries overseas. In the alternative, dial +61 414 141 414.
Online Billing 24/7
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