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Sales and upgrades

 

 

Find a store near you

 

Call us

1555

Free call from your Vodafone mobile within Australia. Alternatively, dial 1300 650 410 from other phones.

Things are faster online - start with these

For more answers visit Vodafone Support.

Call us

1555

Free call from your Vodafone mobile within Australia. Alternatively, dial 1300 650 410 from other phones.

Call us

1555

Free call from your Vodafone mobile within Australia. Alternatively, dial 1300 650 410 from other phones.

We'll call you

Call me back

 

Call us

1555

Free call from your Vodafone mobile within Australia. Alternatively, dial 1300 650 410 from other phones.

We'll call you

Call me back

 

Call us

1555

Free call from your Vodafone mobile within Australia. Alternatively, dial 1300 650 410 from other phones.

We'll call you

Call me back

 

Call us

1555

Free call from your Vodafone mobile within Australia. Alternatively, dial 1300 650 410 from other phones.

We'll call you

Call me back

 

Things are faster online - start with these 

For more answers visit Vodafone Support.

Call us

1555

Free call from your Vodafone mobile within Australia. Alternatively, dial 1300 650 410 from other phones.

Call us

1555

Free call from your Vodafone mobile within Australia or call 1300 650 410 from any other phone.

Call us

1555

Free call from your Vodafone mobile within Australia. Alternatively, dial 1300 650 410 from other phones.

Things are faster online - start with these

For more answers visit Vodafone Support.

Call us

1300 300 404

Free call from your Vodafone mobile within Australia. Alternatively, dial 1300 650 410 from other phones.

We'll call you

Call me back

 

Things are faster online - start with these

For more answers visit Vodafone Support.

Call us

1555

Free call from your Vodafone mobile within Australia. Alternatively, dial 1300 650 410 from other phones.

We'll call you

Call me back

 

Things are faster online - start with these

For more answers visit Vodafone Support.

Call us

1555

Free call from your Vodafone mobile within Australia. Alternatively, dial 1300 650 410 from other phones.

Support and email

We’ve put together a load of support guides and quick help pages for our most common questions. Just type in a few words and we’ll search out the best answers for you. And if we don’t already have anything for it, you can have us email you back.

Real talk with other customers

Jump on our online forum to ask questions and share tips with other Vodafone customers. You’ll also find a bunch of our care team online too between 8am to midnight Monday to Friday, and 9am to 5.30pm on weekends.

Call Customer Care

Free call 1555 from your Vodafone mobile when in Australia. Alternatively, dial 1300 650 410 from other phones or +61 414 14 14 14 from overseas. Click to view our contact centre opening hours and estimated waiting times.

 
Opening hours and wait times show
  Opening hours Waiting times
General enquiries:    
Prepaid enquiries:    
Billing enquiries:    

Fast answers online

For the fastest answers to your questions, post on our Facebook wall or tweet @VodafoneAU_Help on Twitter between 8am to 10pm Monday to Friday, and 9am to 5.30pm on weekends.

Join Vodafone

There are more reasons to join us than ever before. Call 1300 300 404 to tell us about your needs, and we’ll talk you through our options. Click to view our contact centre opening hours and estimated waiting times.

Opening hours and wait times show
  Opening hours Waiting times
Sales:    

More assistance

If you’re calling from overseas, hearing impaired or just plain curious on how else we can help, then expand this section for more options.

Call options show
Assistance contact details
Overseas assistance:

1555 (free on Vodafone mobile phones) or +61 414 141 414

Hearing impaired customers:

13 36 77 for all calls within Australia

1800 555 677 for all calls within Australia to 1800 numbers

The national Relay Service makes it easier for you to contact Vodafone if you are deaf or have a hearing or speech impairment

Premium information

123 Ask us anything available 24/7

1223 Directory assistance available 24/7

Vodafone Cover me
mobile insurance

1800 808 743

Complaints or compliments
Fax number 1300 308 869
Postal address Vodafone Customer Care PO BOX 2580, Kingston Delivery Centre,
Kingston, TAS 7050