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Internet Stick - Prepaid

Latest Software Downloads

Windows

Mac

Version: 9.4.4.19931

 

System requirements: 

 

  • A computer running Microsoft® Windows Vista™ (SP1 recommended), Windows™ XP (32 bit) Service Pack 2 or above (SP3 recommended), Windows® 7
  • At least 100 MB free disk space and 256 MB RAM
  • A USB socket
  • Administrator rights on your computer

Version: 3.04.09.02

 

System requirements:

 

  • An Apple Mac running Mac OS® X 10.4.11 or above
  • At least 100 MB free disk space and 256 MB RAM
  • A USB socket
  • Administrator rights on your computer
     
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Support Documentation

Quick start guide Activation and recharge guide
 


Activation

You can activate your Prepaid Mobile Broadband online by visiting our Prepaid Mobile Broadband activation site. You will need the following ready to complete the activation process:

60 points of ID - View Prepaid Mobile Broadband Identification Requirements

Prepaid Mobile Broadband numbers- View the images below to see where to find your new Prepaid Mobile Broadband SIM card and mobile number from your SIM starter pack that you will need when activating.

Packaging   

SIM Pack      SIM Certificate

Unlocking your Prepaid Internet Stick

Go to vodafone.com.au/unlock to get your unlock code.  You'll need your IMEI number which can be found on your Internet Stick packaging or printed on the back cover of the Internet Stick.

Prepaid Mobile Broadband showing IMEI on back cover

Usage Information

The Vodafone Mobile Connect software includes a usage meter; this has been integrated to give an approximation of your data usage, the amounts shown can vary from your actual usage. (Mac users cannot use the Vodafone Mobile Connect software to check their data usage.)

There are a number of factors which could influence the accuracy of the usage meter. These include but are not limited to:

  • Background synchronisation
  • Closing the software, the notebook hibernating or shutting down the notebook without first pressing the ‘Disconnect’ button in the Vodafone Mobile Connect Software
  • Connecting via any other means other than pressing the ‘Connect’ button in the Vodafone Mobile Connect software
  • Manually resetting the usage meter in the Vodafone Mobile Connect software
  • Reinstalling the software at any point after initial usage
  • Removing the SIM card from the Vodafone Mobile Connect Card, using it in another laptop/device or using a different SIM with the Vodafone Mobile Connect card

It is also important to note the following:

All amounts shown in the Vodafone Mobile Connect software View Usage window are approximate.

Various factors, including other programs running on your computer (e.g. automatic updates or compression software) may cause differences between the amount of data shown as transferred in the Usage window, and the transfer actually recorded by Mobile networks. These differences may sometimes be large.

Your actual usage, rounded up as per our rounding policy, will be recorded in your monthly bill and our charges are calculated on this basis.

Checking account balance and monitoring my data usage

You can check your data usage anytime using the following method:

  1. Online using ‘My account’ – You can check your data usage anytime online using My Account then click on "Usage" to view your usage. You'll need to have your Mobile Broadband service number and your ‘My Account’ password ready.

Recharging

You can recharge online anytime by visiting our recharge site.

View more information on recharge options

Help & Support

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