Insurance for phones and tablets.

These days, you can't afford to be without your phone or tablet. But could you afford to replace or repair it if something unexpected were to happen?

Fortunately, Vodafone Keep Talking is a monthly renewable insurance policy that can help protect you against the cost of replacing or repairing your phone or tablet.

It offers broad protection when you are on the move anywhere in Australia or travelling temporarily overseas on holidays or for business.

The Keep Talking Insurance only applies to mobile phone or tablet devices that have been purchased as new in the last 12 months. See the PDS/FSG for other terms and conditions surrounding the insurance.

To be eligible for insurance your phone or tablet must have an original receipt of purchase that falls within the following time limits:

  • Keep Talking - up to 12 months prior to applying for insurance.
    • If your device was purchased from Vodafone but is older than 30 days, you can only apply for Vodafone Keep Talking in store.
    • If you’re a SIM Only customer, you can only apply for Vodafone Keep Talking in store.
  • Keep Talking Plus - up to 30 days prior to applying for insurance.

 

Your premium, and what it covers.

Keep Talking Plus
Keep Talking
Monthly Premium
$15.00
$10.00
Accidental damage
Lost
-
Stolen
-
Replacement or repair of Your Mobile Phone or Tablet PC
Up to $2,000 (incl. GST) less applicable excess
Upto $2,000 (incl. GST) less applicable excess
Unauthorised calls when the device is lost or stolen
Up to $500 (incl. GST)
-
Accessories
Up to $300 (incl. GST)
-
Worldwide Cover
Claims in any 12 month period
3
2
Policy
Excess
Accidental damage*
$50 - $125**
$150
Lost & Stolen Refurbished Device*
$75 - $200
-
Lost & Stolen New Replacement*
$125 - $300
-
*Excess amount is based on recommended retail price at the time your claim is lodged.
** Additional excess may apply if the damaged device is not returned to us. refer to the Combined FSG and PDS for full details.

The above is a limited summary only. All cover is subject to the applicable sum insured other limits and sub-limits and terms, conditions, exclusions and limitations that are not listed in the summary. You should read the relevant Combined Financial Services Guide (FSG) and Product Disclosure Statement (PDS) for Vodafone Keep Talking Plus and Vodafone Keep Talking carefully to fully understand the extent of cover provided.

To be eligible for insurance your phone or tablet must have an original receipt of purchase that falls within the following time limits:
  • Keep Talking - up to 12 months prior to applying for insurance.
  • Keep Talking Plus - up to 30 days prior to applying for insurance.
 

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This contains general advice only and has been prepared without considering your objectives, financial situation or needs. Cover is subject to the eligibility criteria and terms & conditions contained in the relevant Combined FSG and PDS, which you should read and before you decide whether this insurance product suits your needs. Insurance is issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 AFSL 241436 (“Hollard”) through its agent Risk Insure Pty Limited ABN 23 090 918 399 AFSL 230163 (“Risk Insure”) acting under a binder. Vodafone Pty Ltd ABN 76 062 954 554 AR 266992 and Vodafone Hutchison Australia Pty Ltd (“VHA”) ABN 76 096 304 620 AR 344422 are corporate authorised representatives of Risk Insure and in arranging this insurance act on behalf of Risk Insure and Hollard and not on your behalf.

Here’s information for Vodafone Cover Me Mobile Insurance customers.

For more information check out our support article.