Vodafone's success flows from our commitment to sound business conduct and the way we interact with our key stakeholders, government and regulators, communities and society, and the environment.
As a global business, Vodafone operates within a wide range of legal jurisdictions. We respect the rule of law within these jurisdictions and support appropriate internationally accepted standards including those on human rights. Our business principles represent the additional commitments we make to our stakeholders.
Where Vodafone operates in conjunction with business partners, third parties or in joint venture arrangements in which we do not have a majority equity interest, we will seek to promote the application of our business principles.
We understand that we will be judged on whether we live up to our business principles. We will share good practice across Vodafone as we strive for continuous performance improvement. We will measure, review and report openly on our performance against our business principles.
Vodafone Group’s Business Principles
1. Value Creation
We believe that competition in a market economy, pursued in an ethical way, is the best way of delivering benefits to our stakeholders.
2. Public Policy
We will voice our opinions on government proposals and other matters that may affect our stakeholders. We will not make gifts or donations to political parties or intervene in party political matters.
3. Communications
We will strive to communicate openly and transparently with all of our stakeholders within the bounds of commercial confidentiality.
4. Customers
We are committed to providing our customers with safe, reliable products and services that represent good value for money.
5. Employees
Relationships with and between employees are based upon respect for individuals and their human rights.
6. Individual Conduct
We expect all our employees to act with honesty, integrity and fairness.
7. Environment
We are committed to sustainable business practices and environmental protection.
8. Communities and Society
We accept our responsibility to engage with communities and we will invest in society in a way that makes effective use of our resources, including support for charitable organisations.
9. Health and Safety
We are committed to the health and safety of our customers, employees and the communities in which we operate.
10. Business Partners and Suppliers
We will pursue mutually beneficial relationships with our business partners and suppliers.