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Consumer Information

Our customers expect us to have integrity and meeting this expectation is a key priority for our business. Our technology brings many benefits to the lives of our customers, but we are also aware of the potential impacts of our products and services. With the convergence of the media, telecommunications and internet industries, mobile technology is becoming more embedded in our culture. Responsible marketing, adult content, SPAM, mobile phone debt, privacy and using phones while driving are just some of the issues facing our industry that we actively manage.

A range of information concerning customer protection is provided  by the Australian Mobile Telecommunications Association.

View more information on Vodafone Australia's approach to Disability Services and Responsible Network Deployment.



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