If you have any questions about your Vodafone mobile phone, our customer services team is available 24 hours a day. They can check information about your account and the Vodafone network before offering advice and support.
How to contact us
Our customer services team is here to help you find the right services for your needs. They can:
From your Vodafone mobile phone: Call 1555
From any telephone: Call 1300 650 410
By email: Email vodafone@custhelp.com
By the National: Call 13 3677 for all calls within Australia
Relay Service: Call 1800 555 677 for all calls within Australia to 1800 numbers
Online: Visit www.vodafone.com.au
For Culturally and Linguistically Diverse: Call 131 450
In person: Visit your local Vodafone retailer
In writing: Write to Vodafone Customer Care, PO Box 2580, Kingston Delivery Centre TAS 7050
Other useful telephone numbers.
Calling 1555 is free for Vodafone customers. All other charges are according to your telephone/service provider's published rates.
Vodafone stores can demonstrate most of our mobile phones, including a number of products for customers with special needs.
