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Choosing the Right Product

There is no 'ideal' mobile that suits all — everyone has different needs. However, many of today's mobiles offer useful features that can make them easier to use. We've listed some of the most popular features below; look out for them when you're choosing a new mobile.

If you are blind or partially sighted

Most mobile phones have a raised dot on the number 5 to help you find your way around the keypad, whilst others will make a noise when you press a key and will let you choose different ringtones for different people. You can even choose voice-activated calling, letting you call someone's number by speaking their name.

You may also want to look for a mobile phone that has large, well–spaced keys and a large display screen, ideally with a contrast or brightness control.

Mobile phones — helping customers who are blind or visually impaired

If you are deaf or hard of hearing

You'll find that many mobile phones have an optional vibrating alert whenever you receive a call or a text message — and most have a flashing display for incoming calls and texts. When it comes to sending text messages, many mobiles now have a built–in 'predictive' dictionary to help you write your messages faster. Some also have a 'qwerty' keyboard.

If you have a hearing aid with a 'T' setting, look for a mobile phone that is compatible with hearing inductive loops.You may also find it useful to choose a mobile with an easily adjustable volume control and a choice of different ringtones.

If you rely on email, we offer a wide range of BlackBerry devices. These handheld gadgets have mobile email. They have a small built–in keyboard, making it easy for you to send and receive email messages. Your BlackBerry will tell you whenever a new message arrives, so there's no need to keep checking. It can even be used for standard phone calls, for text messages and for the mobile internet.

More information about the BlackBerry

Mobile phones — helping customers who have problems with their hearing

If you have limited dexterity or poor grip

Making and receiving calls is much easier if your mobile phone has large keys — ideally keys that are slightly recessed so you're less likely to press the wrong one. Alternatively, you may want to look for a mobile with voice–activated calling to let you speak someone's name instead of using the keys when you want to call them.

You could also consider a mobile phone with a built–in hands–free loudspeaker or a personal hands–free kit, so there's no need to hold your mobile when you're talking.

Mobile phones — helping customers with limited dexterity or poor grip

Discover more

Your local Vodafone store will have more information about our products and services.

Please contact your local store or call our customer services team if you'd like more details or want to arrange a demonstration of any Vodafone mobile phones.

Find your nearest Vodafone store

Details of Vodafone customer services