Legal

Repair, Exchange & Refunds Policy

This information outlines the core principles of our repair, exchange and refunds policy for services and devices.

Competitions & Promotions

The terms and conditions for Vodafone's current competitions and promotions can be found here.

Privacy Policy

Vodafone is committed to the highest standards of safeguarding our customers' personal information.

Fair Use Policy

Our Fair Use Policy applies to Vodafone GPRS and 3G services usage and promotions advertised by Vodafone as subject to the Fair Use Policy.

Complaints Handling Policy

Vodafone's Complaints Handling Policy outlines how Vodafone handles and resolves complaints.

Standard Forms of Agreement

The SFOA sets out the terms and conditions on which Vodafone provides its mobile telecommunications services.