The new Vodafone network
Bringing you a better, faster, stronger Vodafone experience.
We are investing $1 billion across Australia to bring our customers better indoor coverage, faster downloads and a stronger signal than ever before from Vodafone.
To date, thousands of our sites have been upgraded to new 4G-ready equipment and over 1000 new 850MHz sites are already live around Australia, and there's much more to come in 2012.
So far this has resulted in customers in 3G metro areas as a whole experiencing fewer dropped calls, quicker and more reliable call set ups and easier connection to the web first time.
We have also recently launched our Vodafone Network Guarantee. Connect or upgrade to a new Smartphone or modem today on any great value Vodafone plan, and if you're not happy with your network experience within 30 days, just bring it back & pay for what you've used until cancellation goes through*. click here for details
Find out what's happening in your area
You can check here to see if there have been any recent major network outages in your area. We'll also show you if there is any work we have planned in your area, as well as any work that we have completed to improve our network coverage and quality.
Network status in your area
Suburb
Site Name
Status
Progress
Outage Start Time
Work we have completed
Suburb
Site Name
Type of upgrade
State
Completed
Work we have planned
Suburb
Site Name
Type of upgrade
State
Planned completion date
Current as at 13 January 2012
Latest news
Our new Network Operation Centre (or N.O.C)
Manned 24-hours a day/ 7-days a week this is where we carefully monitor and maintain the performance of your network, from a nationwide level right down to a specific street.
Top Community topics
Network support
We want you to be happy on our new network, so we're giving you a guarantee.
Check out our frequently asked questions.
Contact us
If you have been impacted and not seen an improvement in performance, call support on the below number:
Call support on 1555
(press 3 or ask for Technical support). You can also choose to have a call back if you prefer not to hold.
- Call us