Roaming for plan customers

roaming-map
  • Zone 1

    Close to home
    Singapore & NZ

  • Zone 2

    United Kingdom
    Europe

  • Zone 3

    North America
    Asia Pacific

  • Zone 4

    Rest of the world

Vodafone Traveller

You can benefit from our great rates when roaming in most international destinations by opting-in to Vodafone Traveller™. Opting-in is fast, simple and it's free.

Here’s how it works

To make your life easier when travelling, we’ve arranged all of the countries you can roam in into four zones. Each zone has its own pricing, so you don’t have to remember hundreds of roaming rates the next time you travel.

When you’ve opted-in to Vodafone Traveller, your roaming call rates are calculated by taking the zone charge per minute for the country you are in and adding it to the standard call rate and connection fee for your voice plan.

Call/Service type Zone 1 - SIngapore & New Zealand Zone 2 - United Kingdom & Europe Zone 3 - North America & Asia Pacific Zone 4 - Rest of the world
To make a standard voice call and pick up voice mail Just your Std Call rate + connection fee $1.50 per min + your Std call rate + connection fee $2 per min + your Std call rate + connection fee $4 per min + your Std call rate + connection fee
  See below for standard call rates & connection fees for individual plans..
To receive a standard voice call $1 per min
Send a standard TXT (160 Characters) 75c
Receive a standard TXT (160 Characters) Free to receive standard TXT
Send a standard PXT (160 Characters) 50c + 1c per KB (min 10 KB session)
Call 1555 Calls to 1555 Customer care are free of charge while roaming.
Data charges Click here for data charges.

Opting-in to Vodafone Traveller
You’ll need to ensure International Roaming is activated for your service before you can opt-in to Vodafone Traveller. It’s easy to do and it’s free.

Call us: 1555 from your mobile or +61 414 141 414

My Vodafone: Click here for information on how to opt-in using My Vodafone

Vodafone Traveller is available on most of our postpaid plans (see list below). If you are not sure whether Vodafone Traveller is available for your plan, you can call us on 1555.

How calls and text are charged

When you make a call, the zone charge will be charged outside of your plan. For most plans, the standard call rate and connection fee will be deducted from your plan's included value.

If you run out of included value, or if the standard call rate and connection fee is not payable from your included value, these amounts will be charged outside of your plan. You can find the standard call rate and connection fee applicable to your plan below.

Receiving calls, sending a standard text and all other call types will be charged outside of your plan.

Rates and fees by plan

Standard call rates and connection fees by plan show
  Plans/Caps Infinite Plans
Standard Call Rate Per Minute (ex GST) $0.89 $0.82
Connection Fee $0.37 $0.37
Deducted from included value Yes Yes

*For plans prior to September 2011 or plans not listed please call customer care to confirm your rate.

For all Plans, the Zone charge is billed in 30 second increments with a 60 second minimum duration. Calls to 123 Ask Us Anything and 1223  Directory Assistance are charged at the call rate you would pay at home plus a $2.60 connection fee. PXT is charged at 50c per message plus a charge of 1c per KB (min 10KB session) for the amount of data it takes to send or receive and download the PXT.

Vodafone World

Vodafone World is the default roaming option for plan customers. You’ll be charged for calling and texting at these rates if you haven’t opted-in to Vodafone Traveller. Countries are grouped into five roaming zones and all calls are charged outside of your plan. Each roaming zone comprises various countries with flat rates per minute across each zone (where available).

Before leaving, call Customer Care on 1555 from your handset to determine whether Vodafone Traveller or Vodafone World will offer the best value in the country you are visiting.

Call us

  • Sales:
    1300 300 404
  • Customer service:
    1555 on your mobile
  • or 1300 650 410