Just tap the phone icon, then tap Voicemail and you’ll see all your messages right there on the screen. Scroll up and down, see who’s left a message, and listen to a message simply by tapping it.

You can also access voicemail by dialling 121 as you normally would, or from another device by dialling your mobile number, pressing * during your greeting, and following the prompts.

Just look at the phone icon on the main menu screen. A small red circle with a number in it will tell you how many new voicemail messages and missed calls you have.

Then simply tap the phone icon to expand the menu. The Voicemail button shows the number of new voicemail messages and the Recent button shows the number of missed calls.

If you want to turn off or disable your Visual Voicemail, you’ll need to turn on one of the other Voicemail alert notification types. To revert to standard TXT alerts, dial 1218. If you want the Ring Alert service, dial 1219.

To cancel all voicemail diversions, dial 1213 from your iPhone.

To turn Visual Voicemail back on, dial 1217. While Visual Voicemail is turned on, you will always be able to dial 121 to access your voicemails at any time as an alternative.

Just look for the blue dots. You’ll find one to the left of each message you haven’t heard yet.

Visual Voicemail should work in any country where data roaming is available, subject to the network limitations and availability of overseas networks. You can set your data roaming on your iPhone by going to:

Settings ? General ? Network ? Data ? Roaming ? ON.

To ensure your Vodafone account is set up for roaming, you can arrange International Roaming online or with one phone call to Customer Care 1555. For more information, visit the International Roaming section of this website.

If data roaming is not available in the country you are travelling to, or you prefer not to use Visual Voicemail while you’re travelling, you can turn on your normal voicemail TXT alerts before you go. Dial 1218 to turn on TXT alerts. To change your alert type while you’re overseas, dial the Voicemail number (+61 414 121 121) and follow the prompts.

Alternatively, you can access your voicemail from another device by dialling your mobile number, pressing * during your greeting and following the prompts.

Find out more information on how to prepare for travelling overseas.

Please note: Roaming data services subject to network limitations and availability of overseas networks. Roaming data charges will be incurred according to your current plan. See plan for details.

The simple explanation is that you’re in an area with poor data coverage. The more complicated explanation is that your iPhone uses the GPRS, EDGE or 3G/HSDPA to download messages to your device, and needs to be in an area with strong coverage.

You can save up to 20 voicemail messages. Each message can be between 3 seconds and 5 minutes long. All messages are saved for 7 days from the day they are listened to, any messages less than 3 seconds in length will not be recorded.

Sorry, this isn’t possible yet.

You won’t be able to forward voicemail messages using Visual Voicemail. However, you could forward messages by dialling the 121 voicemail service and follow the prompts.

Yes, you can recover deleted messages from your iPhone until 1am the next day after you’ve deleted them. After that, they’ll be permanently removed from your handset. Before they’re removed, you can listen to them or undelete them.

Tap Deleted Messages (at the end of your voicemail messages), then tap the message you want to hear.

Tap Deleted Messages (at the end of your voicemail messages), then tap a message and tap Undelete. The message returns to your messages list.

Tap Deleted Messages (at the end of your voicemail messages), then tap Clear All. The messages in your Deleted Messages list will be permanently deleted. You can also delete messages one at a time, but this will only move them to a Deleted Messages folder. And if you have 20 messages in this folder, your mailbox will still be full until you Clear All.

You can change your greeting within Visual Voicemail to either the Default or Custom greeting message, by clicking on the Greeting button.

Please note: You can set either the Default or a single Custom greeting message only via your iPhone. To set an Extended Absence greeting you'll need to record it as your standard greeting. A Custom Busy greeting is not available via your iPhone.

Visual Voicemail needs to transfer data in order to keep synchronised with the Voicemail system. The data transferred will incur charges according to your current plan. However, the following is an example of potential data transfers based on sample user data for retrieval of your voicemail messages.

The maximum voicemail message size across the average user is approx. 50kb in size.

The maximum number of voicemail messages is 20.

This means that to download a full mailbox with maximum size messages would transfer approximately 1MB of data.

NOTE: The above example is considered high usage of voice mail.