Terms & Conditions

1. What Terms and Conditions Apply to my Vodafone iPhone Cap Product?

(a) The terms and conditions that will apply to your Product or Products are:

(i) all the terms and conditions contained in this document;

(ii) all the terms and conditions contained in the Vodafone Standard Form of Agreement (SFOA), which is available at vodafone.com.au; and

(iii) all the terms and conditions contained in any application form you complete when you agree to purchase a Product. (collectively, the “Terms”)

(b) When you agree to purchase a Product you accept the Terms.

(c) Your contract commences on your acceptance of the Terms, however, any minimum contract term which applies does not commence until your service is activated;

(d) Some Products have a minimum contract term. If your contract is terminated before the end of this term, you may be required to pay fees, such as an Early Exit Fee or a Handset Recovery Fee. Depending on the Product this may be in addition to any applicable handset payments and additional or excluded call, data or service costs. Early Exit Fees are set out in the pricing table for your Product;

(e) You may suspend your contract for between 1 and 3 consecutive calendar months once during the minimum contract term. You will be charged a fee for each month if your contract is suspended. Your minimum contract term will be extended by the period of any suspension. For more information, call Vodafone on 1300 650 410.

2. Important Things You Need to Know

Availability

(a) The Vodafone contracts and products referred to in the Terms (Products) are for personal use only, and are not available to medium to large business/corporate and commercial customers. Medium to large business/corporate and commercial customers should contact Vodafone for information about Vodafone’s business products.

(b) The Products are available to credit approved customers only.

(c) Unless otherwise stated, only one Vodafone iPhone Cap Product can be used per connection to the Vodafone network.

(d) Mobile devices may be locked to the Vodafone network. A fee may apply to unlock.

Factors affecting availability and performance

(a) Network coverage and many other factors may affect the availability and performance of certain Products. For the latest information on Vodafone’s network in Australia or overseas, visit www.vodafone.com.au/coverage.

(b) Certain Products, services and functions are only available if used in conjunction with a compatible mobile or other device. Not all mobile devices are compatible with Vodafone networks.

(c) All Vodafone services subject to device capabilities and network limitations and availability. Compatible 3G device required to access 3G services. Vodafone offers 2100Mhz devices and 900Mhz devices. Customers with devices that are 2100MHz compatible but not 900MHz compatible will experience 3G coverage in metro and some regional areas and GPRS (or Edge, where available) coverage in 900MHz areas. High bandwidth applications, such as video streaming, video calling, Mobile TV, MusicStation and full track downloads, only available in Vodafone's 3G Mobile Broadband Zone. Slower speeds can be expected outside Vodafone's 3G Mobile Broadband Zone.

(d) Notwithstanding anything else in our contract with you, we may provide services to you using any telecommunications network we consider appropriate, including (but not limited to) the "Vodafone" networks operated by, for or on behalf of Vodafone Network Pty Limited and Vodafone Australia Pty Limited and the "3" network operated by, for or on behalf of Vodafone Hutchison Australia Pty Limited. For more information about these networks, see the coverage maps available at www.vodafone.com.au/coverage and www.three.com.au/coverage.

Data services

(a) For data Products, a data session starts when you first connect to data services and ends when you disconnect from data services.

(b) When using data Products, some internet services, including web sites and email, may not be accessible.

Rates and charges

(a) Details of the rates and charges, including any minimum spends which apply to the Products are contained in the Terms. The minimum total cost over contract term is calculated by multiplying the minimum monthly spend by the contract term.

(b) If your usage of a Product exceeds your included value, or you use a Product that is not payable from your included value, you will be charged an amount additional to your minimum monthly spend.

(c) Unless otherwise stated, if you do not use all your included value in the relevant month, that included value is forfeited, is not refundable, and will not carry over into any other month.

(d) Unless otherwise stated, the section of the Terms titled “Vodafone Rates: What is payable from my Vodafone Cap Product’s included value?” specifies which Products are or are not available to be used from your included value and the rate at which additional services will be charged.

(e) Certain Products referred to in the Terms as “unlimited” may be subject to Vodafone’s fair use policy.

(f) Each call charge is rounded up to the nearest cent before GST is included.

(g) All rates and charges are subject to change. We will comply with relevant regulations and industry codes with respect to such changes.

Billing

(a) In your first bill, you will be charged your minimum monthly spend for the following month. Your first bill may also include a prorated amount from the date you connected to your first bill.

(b) You may choose to purchase additional Products from time to time. These charges will be applied to your bill.

(c) Paperless billing is the default bill delivery method for Vodafone customers. Vodafone will provide paper bills without charge to disabled or disadvantaged customers. Otherwise, Vodafone will not provide paper bills except in special circumstances, in which case, at its discretion, Vodafone may charge $2.20 per paper bill.

3. Vodafone iPhone Cap Contracts and Vodafone Unlimited iPhone Cap Contracts

This table specifies minimum monthly spend pricing and minimum contract terms for Vodafone iPhone Cap Contract and Vodafone Unlimited iPhone Cap Contract Products: