Parental Lock

To protect children from 18+ content, we've introduced a Parental Lock, so all content rated MA15+ or R18+ is automatically locked.

Parental Lock blocks access to restricted content in Pics & Clips, Mobile TV, Music Store and Games, plus all of our Chat services.

How do I unlock my account?

Click here to unlock online right now.

You can also unlock Parental Lock

• Through Vodafone live!
• In any Vodafone store
• Calling Vodafone Customer Care on 1555

You’ll need to

• Provide your account password
• Confirm you’re 18 or over; and
• Provide credit card details ($1 will then be charged to your card and immediately refunded) or photo ID if you're unlocking instore

How will I know when Parental Lock has been unlocked?

• You will be sent a TXT message to confirm
• $1 will be immediately charged and refunded to your credit card and will appear on your credit card statement

How much does it cost?

It's absolutely free.