What is overage?

Overage is the amount of data you’ve used over and above your plan's data allowances

We can help you avoid exceeding your plan with Vodafone alerts. Once it’s active, we’ll send you a message when you’ve reached 50%, 85% and 100% of your data allowance. 

What happens if I go over my mobile data allowance?

If you signed up for a Vodafone mobile phone plan from the 2nd of July 2014 or a Vodafone mobile broadband plan from the 13th of August 2014, no sweat.

In Australia, additional data is automatically added as you need for just $10 per 1GB ($0.01/MB). Additional data that you don’t use will expire at the end of the month. It’s great extra value and helps prevent bill shock. Overage charges vary for older plans, so check out your terms and conditions for details.

How can I avoid paying overage?

If you're on an eligible phone or mobile broadband plan, you can easily add a Data Add-on via My Vodafone. Data Add-ons give you more data to use in Australia when you need it. They automatically renew every month, but you can cancel at any time.

If your phone plan predates the 2nd of July 2014, you can also buy a one-off Data Booster, which gives you a bundle of data for use in Australia to see you through to the end of your billing month.

How can I stay on top of my data usage?

You can keep on top of your data usage via Vodafone alerts. Also you can track your data usage anytime by downloading the My Vodafone app or registering for My Vodafone.

Important information

My Vodafone: The applications depicted are indicative only and subject to change. Standard data charges will apply for any external links accessed via the My Vodafone App. Vodafone gives no warranty that the content or any other information accessed using the My Vodafone App will be available at all times or that the My Vodafone app will be free of errors, omissions or defects. A compatible handset is required and the My Vodafone App is subject to network limitations.

Data Add-on: Approved customers only. Included data expires after 1 month. Minimum monthly spend applies. Recurring monthly access fee charged until the end of the bill cycle in which you discontinue the service. Data is deducted in per KB increments. Once you exhaust your Included Data allowance, any further data usage will be deducted from your voice plan product’s Included Data allowance (if any). Thereafter, it will be charged at the additional data rate of your voice plan– refer to your plan for details. Add-on will be cancelled if you discontinue your voice plan. The min monthly spend is not pro‐rated when Add‐on is purchased or cancelled part way through the billing month. Included data is for use on handsets only. Max one Data Add-on per service per month.

Data Booster: Available to approved customers only. Included value in a Data Booster expires at the end of the monthly billing cycle for selected Postpaid Mobile Plans and Mobile Broadband Plans. Only for use in Australia on Vodafone’s network. A one-off fee applies. The one-off fee and included data are not prorated when purchased during the monthly bill cycle. Additional data usage is charged at the additional usage rate of the Data Add-on (if customer has a Postpaid Mobile Data Add-on) or at the additional usage rate of the Postpaid Mobile plan (if no Data Add-on) or Mobile Broadband plan.

Broadband service: Quality of some services may vary depending on location, device capabilities and network limitations. See vodafone.com.au/coverage for details.