| How does it work? | |
|---|---|
| Vodafone Mobile Broadband is the latest way to connect to the Internet. It uses the same technology as your mobile phone, except instead of making a voice call from your mobile phone you are making a data connection from your computer to the Internet within Australia. You get all the benefits of regular Broadband, such as ADSL or Cable, plus the benefit of wireless mobility. | |
| How can I use it? | |
| Mobile Broadband just got even quicker and easier to set up. If you’re a laptop or desktop user with a USB port, you can access Mobile Broadband using our Internet Stick Modem which offers a true plug and play experience with no complicated installation to worry about. You can now also buy notebooks with built in modems. | |
| How will I benefit? | |
| Now you can be online almost whenever you want and make the most of your time with our wireless internet connection. Email on the train, Facebook at the beach, eBay in the park or get online at home – no matter where the moment takes you, you’ll have what you need to open your world in an instant. Mobile Broadband is only available in 3G Mobile Broadband zone and is subject to network limitations and availability. 3G capable devices required. See www.vodafone.com.au/coverage for details. | |
| Where can I use it? | |
| With Vodafone Mobile Broadband your laptop is truly mobile. Move it from room to room, city to city, and always stay in touch. Wherever you find yourself on the Vodafone network in Australia, you’ll be ready to jump online at a moment’s notice. Mobile Broadband is only available in 3G Mobile Broadband zone and is subject to network limitations and availability. 3G capable devices required. See www.vodafone.com.au/coverage for details. To see the full extent of Vodafone Mobile Broadband coverage, please check our online coverage tool. You can use Vodafone Mobile Broadband even when you're abroad. With our Roaming Data Bundles, you can get discounted rates across our 38 partner networks, including China, the US, UK, New Zealand, Singapore and India. Simply pick the bundle that's best for you. | |
| How fast is Mobile Broadband? | |
| Typical download speeds range from 300kbps - 1.5Mbps. Burst speeds of up to 3.6Mbps can be experienced in major metropolitan areas. Slower download speeds may be expected in regional areas. Data capacity and speed experienced may be slower than advertised speeds and can vary due to coverage, location, hardware and software configuration, capability and load of sites visited and general network and internet traffic. Typical Uplink speeds are up to 384kbps. If you are using a device which supports 3G but not 3G Broadband (HSDPA) the maximum download speed is up to 384 kbps. | |
| How do I set it up? | |
| Prepaid Mobile Broadband You can activate your Prepaid Mobile Broadband online by visiting our Prepaid Mobile Broadband activation site. You will need the following ready to complete the activation process: Mobile Broadband Contract & Built-in It's easy to get up and running with Vodafone Mobile Broadband. Whether you’ve chosen a plan or decided to go with Prepaid, you’ll receive a USB Internet Stick Modem. Simply plug it in, wait for the automatic software installation and you’re connected. With the Data Card you will need to install the software from the CD, plug the modem in and away you go. With Mobile Broadband built-in, it’s even easier – there’s no software to install, simply insert your SIM in the laptop or Netbook and you’re online in an instant. | |
| How do I manage my account? | |
| Prepaid Mobile Broadband You can check your data usage anytime online using My Account then click on "My Account" to view your usage. You'll need to have your Mobile Broadband service number and your My Account password ready. Mobile Broadband Contract & Built-in With 'My Vodafone', you can manage your account whenever you want, online. If you’re on a Vodafone Mobile Broadband Contract, you can log on and keep track of your bills, check your data usage, and update your details. And if you have a Prepaid account, you can also log on to view and keep track of your data allowance, check your account balance and recharge when you need to. To register, go to My Vodafone and follow the instructions. Have your allocated Mobile Broadband service number ready, which you'll find on the paperwork given to you at the time of purchase. | |
| Software Downloads | |
| We're continually aiming to improve our Mobile Broadband service to you. To make the most of these improvements, it's worth keeping the software that runs your Mobile Broadband device up to date. It's quick and easy to do. Click here to download the latest updates for your modem. | |
| Troubleshooting & Support | |
| Should you ever experience any difficulties with any aspect of your Mobile Broadband connection, help is always at hand. You'll find the latest setup guides, FAQ's, troubleshooting tips, and software downloads here. Or, if you'd like to talk to someone, you can also call us. For Mobile Broadband Contract call 1555 from a Vodafone mobile, or 1300 650 410 from any other phone. For Prepaid Mobile Broadband call 126722 from your mobile or 1300 500 222 from any other phone. | |
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