If you want to change to anyone of our great new rate plans, you can. With Vodafone, you have the flexibility to change to our newest plans, to ensure you are getting the great value we have on offer.
You can switch to a rate plan of equal or higher minimum monthly spend without having to extend your existing contract, and without any Plan Change Fees being charged. However, if you want to change to a rate plan with a lower minimum monthly spend and the same contract length, you will incur Plan Change Fees1.
It's always worthwhile to check your current usage and spend on My Vodafone to review if plan changes are best for you. To find out the most suitable plan for your mobile usage give us a call and one of our experienced advisors will be happy to talk you through it. Once we've confirmed your rate plan change, you'll be on your selected new rate plan at the start of your next monthly billing period.
Simply call customer care on 1555 from your mobile or 1300 650 410 from a fixed line with any questions.
For Business Customer Care, small Businesses (up to 10 mobiles) call 1300 650 410 or 1555 from your mobile. Medium business and corporate (more than 10 mobiles) call 135 888.
If a customer moves to a plan with a lower minimum monthly spend with the same contract length, a Plan Change Fee multiplied by the number of months remaining on contract may be payable. Vodafone Pty Limited ABN 76 062 954 554.