Get started
We've made getting started with Vodafone Prepaid easy
To begin, you'll need a Prepaid Starter Kit and any Vodafone prepaid recharge for credit. If you don't already have these, you can make an online purchase.
Alternatively you can visit us in store or go to one of 20,000 outlets across Australia including supermarkets, newsagencies and service stations.
What you'll need to activate your Vodafone Prepaid SIM
Step 1
Place your SIM into your phone, then switch it on.
Step 2
Have these documents handy:
- Your unique details found in your Prepaid Starter Kit (this can be located on the page where your SIM was attached)
- Valid form of ID (Australian driver licence, passport, or birth certificate)
Step 3
Activate your SIM.
Activate online or call 1555 from your mobile to activate over the phone.
Bring your existing number to Vodafone
Once you've activated your Vodafone prepaid SIM, you can go online to port your number or call Customer Care on 1555.
Recharge
Recharge instantly using your credit or debit card here now.
Activate a prepaid SIM
You need to activate your prepaid SIM for it to work. It’s easy, just follow our step-by-step guide.
Call us
- Sales:
1300 300 404 - Customer service:
1555 on your mobile - or 1300 650 410
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