Track the repair status of your device.

Thanks for dropping off your device at a local Vodafone store for repair. You can use our online tracking tool to check the repair status of the device. You’ll need your repair receipt to fill out the tracking tool. If you have misplaced your repair receipt, which has your order number printed on it, please call customer care on 1300 551 199 between 8am and 8pm AEST Monday to Friday.

*This information is required

Repair status

Your Repair Reference Number:

Customer Service Request

First name:
Last name:
Mobile no:
Alt no:
Email:
Address 1:
Address 2:
Suburb:
Postcode:
State:
Device brand:
Model:
Security code:
IMEI:
Date of purchase:
Fault area:
Symptom:
Fault details:
Other:
Accessory problems: