Service and repairs

DIY Help

DIY help

Quick fixes you can do yourself to get your gadget up and running.

Repairs by a pro

Repair by a pro

We can send it to our repairer or in some cases arrange for an on the spot swap.

Check repair status

Check repair status

No need to stay in the waiting room, track your repair online.

Insurance claims

Insurance claims

If you have Vodafone Cover me Mobile Insurance, read how to make a claim here.

24 month repair warranty

Applies if your Vodafone mobile phone or modem is or becomes faulty. If you disconnect from Vodafone or (for prepaid) stop being an active customer, the free repair warranty won’t apply. See vodafone.com.au/warranty for full details and exclusions.