What is covered?

What does Vodafone Cover me Mobile Insurance cover?

Vodafone Cover me Mobile Insurance offers a broad range of cover in the event of loss, theft or Damage to your phone or tablet.

What's covered?

Vodafone Cover me Mobile Insurance will help protect you by providing cover for:

• The replacement or repair of a phone or tablet up to the value of $1700 in the event of Damage, loss or theft
• Up to $100 towards replacing or repairing accessories that are purchased with an insured phone or tablet if they are Damaged, lost or stolen
• The reimbursement of up to $500 for unauthorised call costs
• Up to $300 towards a phone if you need to hire or buy a temporary replacement while you're away overseas

And this cover applies whether you're in Australia or travelling temporarily overseas on holidays or business.

If we have to send your phone away for repairs we will loan you a phone so you can remain connected. (This does not apply to tablets, is subject to availability and is in addition to the benefits available under your policy).

What's not covered?

Some things are not included in your cover, for example:

• When your phone or tablet is left in any unlocked vehicle or visible in any vehicle
• Wear and tear, gradual deterioration or developing flaws
• When the problem with your phone, tablet and/or accessories are covered under warranty
• Failure or malfunction of your phone or tablet if there is no identifiable event that has caused the Damage
• If you have not paid your premium
• Loss of data

Please refer to the terms and conditions contained in the Combined Product Disclosure Statement and Financial Service Guide (PDS & FSG) for full details of what is and what is not covered.

You will be charged a monthly premium of $11.00 including GST.

This premium is payable one (1) month in advance and is debited to Your Vodafone account.

Premiums can change and you will be notified 14 days in advance of any change.

Where you make a valid claim an excess will apply. Different excesses apply depending on the Recommended Retail Price (RRP) of your device at the time that you lodge your claim and whether we choose to repair or replace your device with a new or refurbished one. Please refer to the Combined PDS & FSG for full details.

Claim limit

Up to three valid claims within any 12 month period.

Binding authority

In issuing the insurance, Vodafone acts as an agent of Marsh and sub-agents of ACE the insurer and not on your behalf. For full details and an explanation of compensation arrangement, please see the combined PDS & FSG.

General advice warning

Any advice contained within these webpages (including the Combined PDS & FSG) is general advice only and does not take into account your individual objectives, financial situation or needs. Because of that, you should consider the appropriateness of this product with regard to your objectives, financial situation and needs. You need to decide if the limits, type and level of cover are appropriate for you and will cover your potential loss.