National roaming

Vodafone has a service that extends our mobile network in select areas of rural Victoria and Tasmania. It's called national roaming.

In areas where the Telstra GSM network complements our coverage, you can keep making and receiving mobile calls.

It’s part of our mission to find better ways to continue to improve our mobile phone coverage and yours.

How to connect with national roaming

National roaming is not automatic so you need to contact Customer Care on 1300 650 410 and tell us you want access to it.

If you already use international roaming, you automatically have access to national roaming. (However, it's not vice versa, so if you use national roaming and want to try international roaming next time you are overseas, be sure to call us 72 hours before you leave.)

Roaming is easy to use. Once we set up your mobile for national roaming, you don't need to do anything else, just use it.

When you use national roaming in this way, you see a Telstra indicator on your mobile's display. But don't worry, it doesn't mean you receive a bill from Telstra.

If you're on a call and move out of a Vodafone coverage area, into an area where national roaming is available, your call will drop out. But all you need to do is redial the number and you’ll be immediately reconnected, via the Telstra network.

You stay on the Telstra network until you finish your phone call. You can stay connected to the network for up to 30 minutes after your call is finished. This may occur, even if you are back in a Vodafone coverage area.

Please note national roaming is only available for Postpaid customers and in not available on Prepaid.

How much does it cost?

Vodafone Infinite Plans
Standard national calls: Infinite

All other plans:

Standard calls (billed in one second increments):
90c per minute for personal plans
90c per minute for business plans

Other calls:
Special charges apply for other services including value added services and special services such as IDD.

Please contact Vodafone for more information on 1300 650 410.
Vodafone's 123 and thru-connect services are not available on national roaming.