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Vodafone Cover me Mobile Insurance

Summary of cover

The following summary of cover must be read together with the terms and conditions. Please read the terms and conditions carefully and ensure that You keep this document in a safe place for future reference.

Vodafone Cover me Mobile Insurance

Please refer to the full terms and conditions to see the details of what is and what is not covered under Vodafone Cover me Mobile Insurance, including a full list of exclusions and conditions. 

Significant Benefits

Vodafone Cover me Mobile Insurance will help protect You against:

  • Damage, loss and theft of Your handset
    - by replacement or repair up to the value of $1700
  • Damage, loss and theft of accessories supplied with Your handset at the time of purchase by replacement or repair up to the value of $100
  • Unauthorised Calls – by reimbursement of unauthorised call costs incurred up to a maximum of $500 
 
Vodafone Cover me Mobile Insurance

How to make a claim

Lodge a claim online.


Other important benefits include:

  • Worldwide cover for up to 90 days per calendar year
  • Lost or stolen handsets will be replaced with a phone of similar specification up to $1700
  • If your handset is damaged, We will repair or replace it with a new or refurbished phone
  • Cover for other adults who You permit to use Your phone 

What's excluded?

Loss, theft or damage will not be covered in some circumstances, such as:

  • any intentional or negligent loss, theft or damage
  • when Your handset is left in any unlocked vehicle or visible in any vehicle
  • when Your handset and/or accessories are not on Your person and are exposed to loss, theft or damage by failing to take reasonable efforts to guard against such loss, theft or damage
  • when Your handset and/or accessories are covered under warranty
  • if You have not paid Your premium
  • if You fail to take reasonable precautions against the loss, theft or damage

Click here for the full list of exclusions.

How much will it cost?

You will be charged a monthly premium of $9.99 including GST.
This premium is payable one (1) month in advance and is debited to Your Vodafone account.
Premiums can change and You will be notified 14 days in advance of any change. 

Policy excess (see exclusion 1)

All valid claims are subject to an excess fee which will be payable by You and will be charged to Your Vodafone account. 

Claim limit

Up to three valid claims within any 12 month period. 

Combined Financial Services Guide (FSG) and Product Disclosure Statement (PDS)

Advice 

Any advice contained within the PDS and accompanying documents is general and does not take into account Your individual objectives, financial situation or needs. Because of that, You should consider the appropriateness of this product with regard to Your objectives, financial situation and needs. You need to decide if the limits, type and level of cover are appropriate for You and will cover Your potential loss. 

Preparation Date

This Combined FSG and PDS was prepared on 22 January 2008.

About the Insurer

ACE Insurance Limited (ABN 23 001 642 020, AFS Licence No. 239687)
(ACE) is the insurer of this product. In this PDS, "We", "Us", "Our" means ACE Insurance Limited.

Vodafone Cover me handset insurance contact details are:

Phone: 1800 808 743 (9am-6pm  Monday to Friday)
Fax: 03 96023437
Email: Vodafone.australia@marsh.com

08PDSMARVFH01

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