Transfer of ownership.

This support article will give you key information about transferring your mobile number into someone else’s name.

How to transfer ownership of your mobile number.

To transfer ownership of your mobile number into someone else’s name call our team on 1300 650 410.

When you call, please have your account PIN and the full name of the person or company taking ownership of the number. Once you agree to the terms and conditions of the transfer, we’ll place a temporary authorisation on the account and the new owner will have 30 days to complete the transfer. If the new owner is with you when you call, you can put them on the phone to complete the transfer.

The new owner will need to provide at least two forms of accepted identification, and their bank account or credit/debit card details. If the new owner already has an existing Vodafone account, they’ll need to provide their account number and enquiry PIN.

To transfer a number into a company name, the new owner must be an authorised signatory for the company, and will need to provide the ABN/ACN and his/her drivers licence number.

Additional information.

Can I transfer my Mobile Payment Plan with my mobile number?

No. Mobile Payment Plans and Accessories Payment Plans can't be transferred. Once the transfer is complete, the remaining balance on your payment plan will be charged as a lump sum on your final bill.

What differences will I see on my bill after I transfer ownership of a service but keep other services under my name?

After transferring a number to someone else, the next bill you receive will show usage information for that number up until the date the transfer went through.

What differences will the new owner see on their bill?

As we charge plan fees a month in advance, the next bill for the new owner will include a full monthly charge for the month ahead.

There will also be a ‘Part monthly charge’ indicated as $0.00.

Can I transfer my number to a plan that I’m currently sharing with?

If you do, other services that you are sharing with may be impacted. To transfer your number to a plan that you are sharing with call us on 1300 650 410.

• New customers transferring onto a plan will need to meet our eligibility criteria and pass a credit check for the transfer to proceed.
• Business plans require an ABN/ACN to be connected and can't be transferred to an individual who doesn’t have one.