Be the difference. Be your best. Be yourself.

With a career in retail, you can make a difference to people’s lives by helping them connect the way they want. We’ll support you to be your best in-store and beyond, with all the training you need to shine and the amazing career opportunities. More than anything else, we want you to be yourself when you work with us. Your unique perspective and experience helps us to understand our customers, and makes for a fun in-store culture too.

Perks of the job.

Rewards and recognition.

We offer a great salary with uncapped commission and we’ll even pay your Vodafone phone bill for you. We also send our highest achievers on an amazing overseas trip every year.

Work-life balance.

Enjoy roster flexibility and generous leave entitlements that include time off for study and 16 weeks paid parental leave. You’ll also get access to discounted health insurance and our awesome wellness program.

Grow your career.

Further your career with us through opportunities for retail employees to do work experience at Vodafone’s head office, Vodafone Central.

Application and recruitment process 

Retail process
Retail process

Frequently asked questions

Frequently asked questions on joining Vodafone Retail.

Do I have to be a permanent resident or citizen to work for Vodafone Retail Australia?
We consider candidates who are permanent residents or citizens of Australia or New Zealand. We are able to consider candidates on a visa which offers unrestricted working rights and hours including the right to remain in Australia.

What is the minimum age to be considered for employment in a Retail store?
You must be aged 18 or over to work in a Vodafone Retail Store in Australia.

How long will the recruitment process take before a decision is made?
The time the recruitment process takes can vary from one position to the next. The hiring process can take up to 4 weeks.

Can I do work experience with Vodafone Australia?
We do not accept external applications for work experience at our retail store or head office, however, current retail staff may apply for work experience at Vodafone’s head office, Vodafone Central.

Will I receive a response to my job application?
All applicants will receive a response. If you are successful in proceeding to the shortlist stage of our recruitment process, one of our recruitment team members will be in touch to discuss the next steps and organise an interview. Due to the high volume of applications we receive, there can be a delayed period of time until you are contacted.

Why do you conduct online assessments?
The online assessments provide accurate, proven and objective evaluations using real life in-store scenarios as well as assessing verbal, numerical and abstract reasoning. They give you an opportunity to highlight how you would respond to relevant work scenarios, interpret written information, understand & calculate numerical data and solve problems in a logical way. Don’t worry if you haven’t done an online assessment before, the email we send includes all the information you will need.

Why do you conduct digital interviews?
We use digital interviews because they are fair, personalised and convenient. Every candidate will receive a similar set of questions; they give you the opportunity to highlight how you can make a difference in a more dynamic manner than other forms of interviews and you have the power to complete your interview wherever and whenever best suits you. Don’t worry if you haven’t done a digital interview before, the email we send includes all the information you will need.

What can I expect as part of the interview?
The interview process will involve meeting with a state recruiter, followed by a store manager for a face to face interview. We use behavioural event interviews where you will be asked to provide examples of how you have demonstrated competencies in your previous roles.

Will I be expected to provide referees or to undergo any background checks?
If you are successful following your interview you will be asked to provide two employment references. These should ideally be from managers/supervisors from your most recent employment. If you have limited work experience, we will accept character references. If you are offered a position, you will need to complete a background check.