About
Vodafone Australia is proud to have worked with government and emergency services to deliver the capability to send location based emergency alert messages to users of our network in cases of localised or broader emergencies.
This capability enables emergency service agencies to send appropriate warning messages to all customers connected to the Vodafone network based on their current location in times of natural disaster or crisis.
Emergency alerts work across all Vodafone supplied network technologies.
Vodafone does not charge emergency services a fee for delivery of these messages.
See more information about emergency alerts.
If you have an iPhone, you can make yourself aware of potential danger in your area by using the government Disaster Watch app. The app provides publicly available news and information about disaster events in Australia via direct feeds from a range of authoritative sources in the states and territories and nationally. The information will be regularly updated. Please note: this app does not provide direct emergency alert warnings to users.
The national emergency broadcaster ABC also provides information on emergencies
Other websites and apps are available for more local information, including:
It's important that you can contact emergency services should the need arise. So, even outside our coverage area you'll be able to call emergency services using any other available mobile network (your phone will show something similar to 'SOS only' or 'Emergency calls only' when you do).
There is no charge for calls made to emergency services.
000 within Australia
112 both within and outside Australia
There's more information about emergency calls on the federal government's triple zero website.