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Plan details

Please see the below links to terms and conditions for Vodafone product plans from 1 September 2009.

Prepaid Mobile Phones
  • Prepaid - Terms & Conditions - November 2020
  • Prepaid - Terms & Conditions - September 2020
  • Prepaid - Terms & Conditions - August 2020
  • Prepaid - Terms & Conditions - Updated December 2019
Postpaid Mobile Phones
  • Postpaid - Terms & Conditions - November 2020
  • Postpaid - Terms & Conditions - November 2020
  • Postpaid - Terms & Conditions - October 2020
  • Postpaid - Terms & Conditions - September 2020
  • Postpaid - Terms & Conditions - Aug 2020 (Removal of Holding plan)
  • Postpaid - Terms & Conditions - Aug 2020
  • Postpaid - Terms & Conditions - May 2020
  • Postpaid - Terms & Conditions - March 2020
  • Postpaid - Terms & Conditions - February 2020
  • Postpaid - Terms & Conditions - January 2020
  • Postpaid - Terms & Conditions - December 2019
  • Postpaid - Terms & Conditions - September 2019
  • Postpaid - Terms & Conditions - August 2019
  • Postpaid - Terms & Conditions - August 2019
  • Postpaid - Terms & Conditions - July 2019
  • Postpaid - Terms & Conditions - June 2019
  • Postpaid - Terms & Conditions - January 2019
  • Postpaid - Terms & Conditions - August 2018
  • Postpaid - Terms & Conditions - July 2018
  • Postpaid - Terms & Conditions - June 2018
  • Postpaid - Terms & Conditions - May 2018
  • Postpaid - Terms & Conditions - Oct 2017
  • Postpaid - Terms & Conditions - Aug 2017
  • Postpaid - Terms & Conditions - Mar 2017
  • Postpaid - Terms & Conditions - Dec 2016
  • Postpaid - Terms & Conditions - Nov 2016
  • Postpaid - Terms & Conditions - Sep 2016
  • Postpaid - Terms & Conditions - Aug 2016
  • Postpaid - Terms & Conditions - Jun 2016
  • Postpaid - Terms & Conditions - Apr 2016
  • Postpaid - Terms & Conditions - Feb 2016
  • Postpaid - Terms & Conditions - Vodafone $10 Gap Plan Nov 2015
  • Postpaid - Terms & Conditions - Nov 2015
  • Postpaid - Terms & Conditions - Aug 2015
  • Postpaid - Terms & Conditions - July 2015
  • Postpaid - Terms & Conditions - Nov 2014
  • Postpaid - Terms & Conditions - July 2014
  • Postpaid - Terms & Conditions - Mar 2014
  • Postpaid - Terms & Conditions - Dec 2013
  • Postpaid - Terms & Conditions - Aug 2013
  • Vodafone Value Plan for select Crazy John's Customers
  • Postpaid - Terms & Conditions - Apr 2013
  • Vodafone Plans for Selected 3 Customers Mar 2013
  • Postpaid - Terms & Conditions - Oct 2012
  • Postpaid - Terms & Conditions - Sept 2012
  • Vodafone Plans for Selected 3 Customers Sept 2012
  • Postpaid - Terms & Conditions - June 2012
  • Postpaid - Terms & Conditions - Feb 2012
  • Postpaid - Terms & Conditions - Oct 2011
  • Postpaid - Terms & Conditions - Aug 2011
  • Postpaid - Terms & Conditions - Jul 2011
  • Postpaid - Terms & Conditions - May 2011
  • Postpaid - Terms & Conditions - Apr 2011
  • Postpaid - Terms & Conditions - Mar 2011
  • Postpaid - Terms & Conditions - Dec 2010
  • Postpaid - Terms & Conditions - Nov 2010
  • Postpaid - Terms & Conditions - Sept 2010
  • Postpaid - Terms & Conditions - Aug 2010
  • Postpaid - Terms & Conditions - Apr 2010
  • Postpaid - Terms & Conditions - Aug 2009
  • Postpaid - Terms & Conditions - Jul 2009
  • Postpaid - Terms & Conditions - May 2009
Vodafone Cap Plan and Vodafone Assured Plan
  • Vodafone Cap Plan and Vodafone Assured Plan - Terms & Conditions - October 2020
  • Vodafone Cap Plan and Vodafone Assured Plan - Terms & Conditions - August 2020
  • Vodafone Cap Plan and Vodafone Assured Plan - Terms & Conditions - 20 April 2020
  • Vodafone Cap Plan and Vodafone Assured Plan - Terms & Conditions - 14 April 2020
  • Vodafone Cap Plan and Vodafone Assured Plan - Terms & Conditions - February 2020
  • Vodafone Cap Plan and Vodafone Assured Plan - Terms & Conditions - December 2019
  • Vodafone Cap Plan and Vodafone Assured Plan - Terms & Conditions - October 2019
  • Vodafone Cap Plan and Vodafone Assured Plan - Terms & Conditions - November 2018
Mobile Internet
  • Mobile Internet - Terms & Conditions - Jun 2013
  • Mobile Internet - Terms & Conditions - Dec 2009
Vodafone NBN™
  • NBN™ - Terms & Conditions - July 2020
  • NBN™ - Terms & Conditions - March 2020
  • NBN™ - Terms & Conditions - February 2020
  • NBN™ - Terms & Conditions - January 2020
  • NBN™ - Terms & Conditions - March 2019
  • NBN™ - Terms & Conditions - November 2018
  • NBN™ - Terms & Conditions - August 2018
  • NBN™ - Terms & Conditions - July 2018
  • NBN™ - Terms & Conditions - June 2018
  • Mobile Landline - Terms & Conditions - May 2018
  • Netflix NBN™ - Terms & Conditions - Mar 2018
  • Norton NBN™ - Terms & Conditions - Mar 2018
  • NBN™ - Terms & Conditions - May 2018
  • NBN™ - Terms & Conditions - Mar 2018
  • NBN™ - Terms & Conditions - Jan 2018
  • NBN™ - Terms & Conditions - Nov 2017
  • NBN™ - Terms & Conditions - Oct 2017
Business
  • Postpaid - Terms & Conditions - Aug 2017
  • Postpaid - Terms & Conditions - Mar 2017
  • Postpaid - Terms & Conditions - Feb 2017
  • Postpaid - Terms & Conditions - Dec 2016
  • Postpaid - Terms & Conditions - Nov 2016
  • Postpaid - Terms & Conditions - Sep 2016
  • Postpaid - Terms & Conditions - Aug 2016
  • Postpaid - Terms & Conditions - Jun 2016
  • Business - Terms & Conditions - Feb 2016
  • Business - Terms & Conditions - Nov 2015
  • Business - Terms & Conditions - Oct 2015
  • Business - Terms & Conditions - Aug 2015
  • Business - Terms & Conditions - Jun 2015
  • Business - Terms & Conditions - Mar 2015
  • Business - Terms & Conditions - Nov 2014
  • Business - Terms & Conditions - July 2014
  • Business - Terms & Conditions - Mar 2014
  • Business - Terms & Conditions - Aug 2013
  • Business - Terms & Conditions - Apr 2013
  • Business - Terms & Conditions - Oct 2012
  • TalkBusiness - Terms & Conditions - Oct 2012
  • Business - Terms & Conditions - Sept 2012
  • Business Unisys - Terms & Conditions - Jun 2012
  • Business - Terms & Conditions - Apr 2012
  • Business Choice Mates Rates - Terms & Conditions - March 2012
  • Business - Terms & Conditions - Feb 2012
  • Business - Terms & Conditions - Sep 2011
  • Business - Terms & Conditions - Jul 2011
  • Business - Terms & Conditions - Apr 2011
  • Business - Terms & Conditions - Mar 2011
  • Business - Terms & Conditions - Nov 2010
  • Postpaid - Terms & Conditions - Nov 2010
  • Business - Terms & Conditions - Oct 2010
  • Business - Terms & Conditions - Sep 2010
  • Business - Terms & Conditions - Aug 2010
  • Business - Terms & Conditions - Apr 2010
  • Business - Terms & Conditions - Dec 2009
  • Business - Vodafone - Access - Terms & Conditions - Oct 2018
  • Business - Vodafone - Access - Terms & Conditions - September 2019
Red Business 24 Month
  • Red Business 24 Month - Terms & Conditions - September 2019
  • Red Business 24 Month - Terms & Conditions - Oct 2017
  • Red Business 24 Month - Terms & Conditions - Aug 2017
Business Elements
  • Business Elements - Terms & Conditions - Oct 2012
  • Business Elements - Terms & Conditions - May 2012
Business Shared Infinite
  • Business Shared Infinite - Terms & Conditions - Jun 2015
  • Business Shared Infinite - Terms & Conditions - Mar 2014
  • Business Shared Infinite - Terms & Conditions - Sep 2013
Red Business Shared
  • Red Business Shared - Terms & Conditions - Jun 2015
  • Red Business Shared - Terms & Conditions - Mar 2014
Red Business Grow
  • Red Business Grow - Terms & conditions - Nov 2016
  • Red Business Grow - Terms & conditions - Jul 2015
  • Red Business Grow - Terms & conditions - Jun 2015
  • Red Business Grow - Terms & conditions - Oct 2014
ReadyApps
  • ReadyApps - Platform Terms and Conditions
  • ReadyApps - Terms and Conditions
Business Flex
  • Business Flex Plans - Terms & conditions - May 2020
  • Business Flex Plans - Terms & conditions - January 2020
  • Business Flex Plans - Terms & conditions - October 2019
  • Business Flex Plans - Terms & conditions - September 2019
  • Business Flex Plans - Terms & conditions - March 2018
  • Business Flex Plans - Terms & conditions - October 2017
  • Business Flex Plans - Terms & conditions - July 2017
  • Business Flex Plans - Terms & conditions - May 2017
  • Business Flex Plans - Terms & conditions - Feb 2017
  • Business Flex Plans - Terms & conditions - Nov 2016
  • Business Flex Plans - Terms & conditions - Sep 2016
  • Business Flex Plans - Terms & conditions - Apr 2016
Business Advance
  • Business Advance Tablet Plans - Terms & conditions - September 2019
  • Business Advance Tablet Plans - Terms & conditions - Dec 2018
  • Business Advance Plans - Terms & conditions - Dec 2018
  • Business Advance Plans - Terms & conditions - Oct 2018
  • Business Advance Plans - Terms & conditions - Aug 2018
  • Business Advance Plans - Terms & conditions - Sep 2018
Mobile Broadband

Mobile Broadband Postpaid Plans

  • Mobile Broadband Postpaid Plans Terms & Conditions - January-2021
  • Mobile Broadband Postpaid Plans Terms & Conditions - December-2020
  • Mobile Broadband Postpaid Plans Terms & Conditions - August-2020
  • Mobile Broadband Postpaid Plans Terms & Conditions - July 2020
  • Mobile Broadband Postpaid Plans Terms & Conditions - May 2020
  • Mobile Broadband Postpaid Plans Terms & Conditions - October 2019
  • Mobile Broadband Postpaid Plans Terms & Conditions - August 2019
  • Mobile Broadband Postpaid Plans Terms & Conditions - Jun 2019
  • Mobile Broadband Postpaid Plans Terms & Conditions - May 2019
  • Mobile Broadband Postpaid Plans Terms & Conditions - April 2019
  • Mobile Broadband Postpaid Plans Terms & Conditions - September 2018
  • Mobile Broadband Postpaid Plans Terms & Conditions - October 2017
  • Mobile Broadband Postpaid Plans Terms & Conditions - April 2017
  • Mobile Broadband Postpaid Plans Terms & Conditions - Nov 2016
  • Mobile Broadband Postpaid Plans Terms & Conditions - August 2016
  • Mobile Broadband Postpaid Plans Terms & Conditions - June 2016
  • Mobile Broadband Postpaid Plans Terms & Conditions - November 2015
  • Mobile Broadband Postpaid Plans Terms & Conditions - Febuary 2015
  • Mobile Broadband Postpaid Plans Terms & Conditions - August 2014
  • Mobile Broadband Postpaid Plans for Selected 3 Customers Terms & Conditions - June 2013
  • Mobile Broadband Postpaid Plans Terms & Conditions - June 2013
  • Mobile Broadband Postpaid Plans Terms & Conditions - March 2013
  • Mobile Broadband Postpaid Plans Terms & Conditions - October 2012

Mobile Broadband Prepaid Products

  • Mobile Broadband Prepaid Terms & Conditions - March 2019
  • Mobile Broadband Prepaid Terms & Conditions - May 2017
  • Mobile Broadband Prepaid Terms & Conditions - August 2016
  • Mobile Broadband Prepaid Terms & Conditions - November 2015
  • Mobile Broadband Prepaid Terms & Conditions - September 2015
  • Mobile Broadband Prepaid Terms & Conditions - July 2015
  • Mobile Broadband Prepaid Terms & Conditions - August 2014
  • Mobile Broadband Prepaid Terms & Conditions - July 2013
  • Mobile Broadband Prepaid Terms & Conditions - May 2013
  • Mobile Broadband Prepaid Terms & Conditions - February 2013
  • Mobile Broadband Prepaid Terms & Conditions - January 2013
  • Mobile Broadband Prepaid Terms & Conditions - October 2012

All Mobile Broadband Plan pre-October 2012

  • Mobile Broadband Plan Terms & Conditions - October 2012
  • Mobile Broadband Plan Terms & Conditions - June 2012
  • Mobile Broadband Plan Terms & Conditions - May 2012
  • Mobile Broadband Plan Terms & Conditions - September 2011
  • Mobile Broadband Plan Terms & Conditions - August 2011
  • Mobile Broadband Plan Terms & Conditions - July 2011
  • Mobile Broadband Plan Terms & Conditions - June 2011
  • Mobile Broadband Plan Terms & Conditions - May 2011
  • Mobile Broadband Plan Terms & Conditions - April 2011
  • Mobile Broadband Plan Terms & Conditions - March 2011
  • Mobile Broadband Plan Terms & Conditions - February 2011
  • Mobile Broadband Plan Terms & Conditions - October 2010
  • Mobile Broadband Plan Terms & Conditions - August 2010
  • Mobile Broadband Plan Terms & Conditions - July 2010
  • Mobile Broadband Plan Terms & Conditions - June 2010
  • Mobile Broadband Plan Terms & Conditions - April 2010
Business Mobile Broadband
  • Business Mobile Broadband - Terms & conditions - July 2020
  • Business Mobile Broadband - Terms & conditions - October 2017
  • Business Mobile Broadband - Terms & conditions - April 2017
  • Business Mobile Broadband - Terms & conditions - Nov 2016
  • Business Mobile Broadband - Terms & conditions - Nov 2015
  • Business Mobile Broadband - Terms & conditions - Jun 2015
  • Business Mobile Broadband - Terms & conditions - Mar 2015
  • Business Mobile Broadband - Terms & conditions - Mar 2014
Shared Mobile Broadband
  • Shared and Group Mobile Broadband Terms & Conditions - Jun 2015
  • Shared and Group Mobile Broadband Terms & Conditions - March 2013
  • Shared and Group Mobile Broadband Terms & Conditions - Apr 2011
  • Shared and Group Mobile Broadband Terms & Conditions - Mar 2011
  • Shared and Group Mobile Broadband Terms & Conditions - Feb 2011
iPad

For Prepaid Mobile Broadband for iPad from January 2013, please see "Mobile broadband prepaid plans" under the Mobile Broadband tab.

Plans:

  • iPad and iPad mini - Terms & Conditions - Nov 2012
  • iPad - Terms & Conditions - Mar 2012
  • iPad Business - Terms & Conditions - Oct 2011
  • iPad - Terms & Conditions - Oct 2011
  • iPad - Terms & Conditions - Mar 2011
Pay With Vodafone
  • Pay with Vodafone terms and conditions - September 2018
$5 Roaming
  • International Roaming - Terms and conditions - May2020
  • International Roaming - Terms and conditions - October 2019
  • International Roaming - Terms and conditions - June 2019
  • International Roaming - Terms and conditions - January 2019
  • International Roaming - Terms and conditions - May 2018
  • International Roaming - Terms and conditions - Mar 2018
  • International Roaming - Terms and conditions - Oct 2017
  • International Roaming - Terms and conditions - Aug 2017
  • International Roaming - Terms and conditions - Jul 2017
  • International Roaming - Terms and conditions - Feb 2017
  • International Roaming - Terms and conditions - Oct 2016
  • International Roaming - Terms and conditions
Prepaid Roaming Add-ons
  • Prepaid Roaming Add-ons - Terms and conditions - Jan 2020
  • Prepaid Roaming Add-ons - Terms and conditions
Entertainment

NBN

  • Netflix NBN™ - Terms & Conditions - April 2018
Business One Net
  • One Net - Terms & Conditions - September 2020
Vodafone Messaging
  • Vodafone Messaging - Terms and conditions - June 2020
  • Vodafone Messaging - Terms and conditions - Nov 2016
Wearable Plan
  • Red Wearable - Terms & Conditions - February 2019

Frequently asked questions

Does my plan have Early Exit Fees?

Early Exit Fees (EEFs) do not apply if you signed up to a Vodafone Infinite Plan, Red Plus Plan or Red Plan with a Mobile Payment Plan (MPP) for a phone. They also do not apply if you signed up to a Red Tablet, Red Tablet Plus, Red Data or Red Data Plus Plan for a tablet, or a Red Modem or Red Data Plan for a modem. However, you will have to pay 100% of your remaining MPP instalments if you cancel your plan.

EEFs apply if you signed up to a 12 month SIM Only Plan or 12 month SIM Only Plus Plan. In this case, your EEF will be calculated at 50% of your minimum monthly spend x months left on your contract + any device payments.

If you are on one of our older plans, your CIS might have our old EEF listed. This was calculated at 100% of your minimum monthly spend x months left on your contract + any device payments. However, please note that the above EEFs will be applicable instead. EEFs for 24 month Tablet plans (sold through to 25 June 2018) are calculated at 65% of your minimum monthly spend + any applicable device cost x months left on contract.

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