Social media user terms

These user terms apply to your use of Vodafone's social media websites or facilities. In consideration of your use of Vodafone's social media or the ability to contribute content to Vodafone's social media, you agree to be bound by these terms.

1. Contributions of Material

a. You are responsible for the content of all material that you contribute to Vodafone social media, including text, images, photos and videos (Material).

b. You must ensure that all your Material was created by you and that you own all intellectual property rights in it. You also promise that your Material will not contain anything that is obscene, defamatory, offensive, or otherwise illegal (either in itself or when placed on Vodafone's social media).

c. In addition, you must ensure that your Material:

  • does not infringe the intellectual property rights of any person and does not breach any obligations of confidentiality;
  • contains no spam or other commercial, advertising, marketing or promotional content or links or information which would facilitate the sale or purchase of products or services;
  • contains no personal information or passwords, or the personal details of third parties such as phone numbers, mail or email addresses;
  • is not threatening, harassing, spiteful or abusive;
  • is not indecent or sexual or pornographic in nature, does not include gratuitous swearing or profanity and does not vilify, insult or humiliate any person or group (including, without limitation, on the basis of race, religion, ethnicity, gender, age, sexual orientation or any physical or mental disability);
  • contains nothing which is unduly provocative (including, without limitation, flaming, trolling or otherwise hostile content) or which is false, misleading or deceptive; or
  • contains no computer viruses or other computer files or code which adversely affects the operation of Vodafone's computer systems or any equipment linked to them.


If your Material contains images (either photographs or videos) you must obtain the consent of any person featured or identifiable in the images before contributing that Material to Vodafone's social media.

When contributing to Vodafone's social media you must not impersonate any other person. You must not use Vodafone's social media in a manner which adversely affects the use of enjoyment by any person of Vodafone's social media.

2. Dealing with your Material

a. You will continue to own the intellectual property rights in your Material. You give Vodafone irrevocable permission to use your Material in any way (including changing, adapting, reproducing or communicating your Material to the public) without charge and without any right of attribution to you and to allow others to use it in the same way.

b. At any time and in its sole discretion and without notice to you, Vodafone may refuse to include your Material in Vodafone's social media, remove all or part of your Material from Vodafone's social media, edit your Material or terminate one or more of Vodafone's social media or your access to them.

3. Liability relating to social media and your Material

a. Inclusion of your Material on Vodafone's social media does not indicate any approval of your Material by Vodafone, its related bodies corporate, suppliers or commercial partners.

b. Vodafone does not endorse, approve or authorise any material (including your Material) on its social media and you acknowledge that the material on Vodafone's social media may not be accurate, complete, up-to-date or useful and that you should not rely upon it.

c. You acknowledge and agree that Vodafone is not responsible for, and does not check the content or accuracy of, any material (including your Material) on Vodafone's social media. You also agree that to the extent permitted by law Vodafone, its related bodies corporate and contractors will have no liability to you of any kind (including, without limitation, direct and consequential losses) under any circumstances (including, without limitation, negligence) in connection with Vodafone's social media, your Material or any other material on those social media.

d. If you breach these terms or laws relating to your use of Vodafone's social media or your Material, you will indemnify Vodafone against any third party claims, losses, damages or costs suffered or incurred by Vodafone in connection with your breaches.

e. Your use of Vodafone's social media, and your contribution of Material to them, is at your own risk.

f. Vodafone does not represent or warrant that its social media or any of the material on its social media will operate for any minimum period of time, will be free of computer viruses, or have any particular audience, availability, service levels or other characteristics.

g. Nothing in these terms limits or excludes any non-excludable rights you may have or non-excludable terms that may be implied under State or Commonwealth laws including the Trade Practices Act 1974 (Cth). These terms will be construed subject to those non-excludable rights and terms.

4. General

a. Vodafone may vary these terms from time to time. You should check for variations periodically.

b. These terms govern apply to Vodafone's social media. To the maximum extent applicable, Vodafone's Web Site and Online Services Terms of Use also apply.

c. These terms will be governed by and construed in accordance with the laws of the state of New South Wales, Australia.


In these terms:
Vodafone means Vodafone Hutchison Australia Pty Limited ABN 76 096 304 620 and, to the extent applicable, its officers, employees, contracts, related bodies corporate and contractors.

Vodafone's social media includes any social media websites or facilities established, authorised or operated by or on behalf of Vodafone, including website-based forums created within Facebook or Twitter, blogs and online polls.

Red Wire Editorial Policy

Red Wire is managed by Vodafone’s Social Media team, and produced in accordance with Vodafone’s community guidelines.

The content published on Red Wire reflects the views and opinions of its authors. The authors featured on Red Wire are employees of Vodafone, or authors who have been invited to contribute to the platform by Red Wire’s editorial team.

While systems are in place to ensure that all factual representations are up to date and correct at the time of publishing, we are conscious of the fact that a rapidly changing technological landscape may quickly controvert information. This means that articles on Red Wire may not always be correct at the time that our visitors read them. Accordingly, each article published on Red Wire displays its date of first publication, which we hope offers some context for its insights and news. And while we endeavor to keep our articles up to date, we do not remove posts that have, due to subsequent developments, become superseded.

If you do feel that something is factually incorrect, we would be happy to receive your feedback.