What is a device in good working order?


 
  • The phone needs to turn on and off.
  • The screen must be undamaged without any fading, cracks or bleeding.
  • There is no major cosmetic damage to the exterior.
  • Where applicable, the battery and back cover must be included.
  • The phone must not be network blocked, reported as stolen or counterfeit.

How do I get my trade-up credit?


 

You can get your trade-up credit added as a recurring credit to your bill over 12, 24 or 36 months, or you can get the full amount added to your next bill.

 

How to get this offer.

 

Phones Trade In Step4

Step 1

Check that your Samsung Galaxy Note8 is in Good Working Order. For other eligible phones, check the table below.

 

Phones Trade In Step2

Step 2

Get the Samsung Galaxy Note10+ over 36 months on a $55 Red Plus Plan online.

 

Phones Trade In Step2

Step 3

Once you've received your new Samsung Galaxy Note10+, back up your data from your Samsung Galaxy Note8 and take it to a Vodafone store.

 

Phones Trade In Step2

Step 4

You'll be able to trade the Samsung Galaxy Note8 in store for credit towards your bill.

 

Trade-up your Samsung Galaxy Note8 and save on a new Samsung Galaxy Note10+.

Get the Samsung Galaxy Note10+ from $1141 when you Trade-up a Samsung Galaxy Note8 on a $55 Red Plus Plan and stay connected over 36 months. You’ll get a Trade-up credit of up to $450 (includes additional bonus Trade-up credit not available on all devices) and a $108 Loyalty discount (or $3/mth over 36 mths). Savings taken off RRP $1699 of the Samsung Galaxy Note10+. Trade-up powered by Ingram Micro®. Total min. cost $1743. Total minimum cost includes cost of device plus 1 month of plan fees minus 1 month loyalty discount minus 1 month of minimum eligible device Trade-up credit. Offers ends 30/09/19. T&C apply.

Devices eligible for our trade-up offer

Samsung Galaxy S10/S10+/S10e

Trade-up Device* Note10+ price with Trade-up* Note10+ price with Trade-up + $55 Red Plus Plan*
Samsung Galaxy S10+ 512GB $929 $821
Samsung Galaxy S10+ 128GB $1009 $901
Samsung Galaxy S10 512GB $1019 $911
Samsung Galaxy S10 128GB $1099 $991
Samsung Galaxy S10e 128GB $1169 $1061
Samsung Galaxy S9/S9+/Note9

Trade-up Device* Note10+ price with Trade-up* Note10+ price with Trade-up + $55 Red Plus Plan*
Samsung Galaxy S9+ 256GB $1169 $1061
Samsung Galaxy S9+ 128GB $1199 $1091
Samsung Galaxy S9+ 64GB $1199 $1091
Samsung Galaxy S9 256GB $1184 $1076
Samsung Galaxy S9 128GB $1214 $1106
Samsung Galaxy S9 64GB $1239 $1131
Samsung Galaxy Note9 512GB $1049 $941
Samsung Galaxy Note9 128GB $1129 $1021
Samsung Galaxy S8/S8+/Note8

Trade-up Device* Note10+ price with Trade-up* Note10+ price with Trade-up + $55 Red Plus Plan*
Samsung Galaxy S8+ 64GB $1289 $1181
Samsung Galaxy S8 64GB $1309 $1201
Samsung Galaxy Note8 $1249 $1141
Samsung Galaxy S7/S7 Edge

Trade-up Device* Note10+ price with Trade-up* Note10+ price with Trade-up + $55 Red Plus Plan*
Samsung Galaxy S7 Edge 64GB $1359 $1251
Samsung Galaxy S7 Edge 32GB $1364 $1256
Samsung Galaxy S7 64GB $1364 $1256
Samsung Galaxy S7 32GB $1369 $1261
Samsung Galaxy Note5

Trade-up Device* Note10+ price with Trade-up* Note10+ price with Trade-up + $55 Red Plus Plan*
Samsung Galaxy Note5 32GB $1389 $1281
Other eligible devices

To view our full list of eligible devices, check out our Trade-up page.

*Device must be in Good Working Order.
*Based on RRP $1699 of the Samsung Galaxy Note10+.
*Includes additional $250 Bonus Trade-up credit.
*Includes device trade-up credit and $108 Loyalty Discount.
 

Samsung Galaxy Note10+ features.

The Samsung Galaxy Note10+ is an all-in-one, super-powerful, super-connected, and super-thin multi-device with an intelligent S Pen. Get it on a great value plan today.

 

AI icon Long-lasting Intelligent Battery

With a 4,300mAh (typical) long-lasting battery, you'll have the power to do more throughout the day - and night.*

Charge icon Intelligent S Pen

With its sleek unibody design, the all-new intelligent S Pen now responds to your gestures with Air Actions. It can also transform handwriting into text.

16:9 icon Pro-grade Camera

A full kit of lenses - zoom, wide, ultra-wide, and 3D depth - at your fingertips, so you can shoot like a pro without being a pro.

Camera Icon New Super-Fast Processor

With the power of a computer in your pocket, Galaxy Note10+ performs at the speed of now.

 

The Samsung Galaxy Note10 range.

Terms and conditions

* Battery capacity value of a ‘typical’ user. Rated (i.e. minimum) battery capacity value is 4,170 mAh. Actual battery life varies by network environment, features and apps used, frequency of calls and messages, number of times charged, and many other factors. Please see user manual for instructions on how to care for the battery and achieve optimum battery life.

Trade-up offer
You can trade-in max 3 devices, up to the total value of $1000 per service. You will be provided with a Trade-Up Value for your Eligible Device in store by Vodafone staff according to Ingram Micro Pty Ltd’s Valuation Criteria (‘Valuation’). Valuation and Trade-Up Value vary depending on condition of your Eligible Device and is subject to change. When you trade-up your Eligible Device, ownership will be signed over to Ingram Micro Pty Ltd (Ingram). Vodafone Stores act as a device collection point on behalf of Ingram. If you accept the in-store Valuation, the Trade-Up Value will be added in the form of a full credit to your second bill, or if you simultaneously sign up and stay connected over your chosen MPP period with an Eligible Plan, credit can be spread in equal instalments over your chosen MPP period and applied to your second bill. Credit is not refundable or transferable and is forfeited if you cancel. Ingram reserves the right to change handsets eligible for this offer at any time at their discretion. For full terms https://www.vodafone.com.au/tradeinterms. To search Eligible Devices head to https://www.vodafone.com.au/plans/trade-in.

Samsung Note10 or Note10+ devices trade-up offer
Personal use for approved Vodafone customers only. You could save on the RRP of a Samsung Note10 or Note10+ when you (i) trade-in an Eligible Device https://www.vodafone.com.au/plans/trade-in in Good Working Order and receive trade-up credit (Trade-Up Value) and (ii) sign up or upgrade to a new Red Plan or Red Plus Plan (‘Eligible Plan’) with a Samsung Note or Note 10+ on a Mobile Payment Plan (‘MPP’) over 12, 24 or 36 months. Only selected phone/plan combinations will have a loyalty discount off plan fees. For example you could save up to $308, including a Loyalty Discount of $108 (or $3/mth over 36mths) and a trade-up credit of up to $200 and get a Samsung Note10+ (RRP $1699) for $1391, when you trade-up a Samsung Note 8, and sign-up and stay connected to an $55 Red Plus Plan over 36 month. Total minimum cost is $1743 and includes cost of device plus 1 month of plan fees minus 1-month loyalty discount minus 1-month of minimum eligible device trade-in credit and any additional trade-in credit. Offer ends 30/09/2019 unless extended. Trade-up powered by Ingram Micro®. T&Cs apply.

$250 Bonus Credit Offer on Samsung Note10 and Note10+ Devices
Personal use for approved customers only. $250 Bonus Credit amount (‘Bonus Credit’) available to Vodafone postpaid customers who (i) sign up or upgrade to a new Red Plan or Red Plus Plan over 12, 24 or 36 months on an MPP, (ii) purchase a Samsung Note10 or 10+ (AUD$250 Bonus Credit) on a Mobile Payment Plan (‘MPP’) over 12, 24 or 36 months, and (iii) trade-in your Eligible Device. Bonus Credit is in addition to any trade-in value. Max 1 Bonus Credit Amount per service. Your device must be listed here https://www.vodafone.com.au/trade-up (‘Eligible Device’). Trade-Up Value will be added in the form of a full credit to your second bill, or if you simultaneously sign up and stay connected over your chosen MPP period of 12, 24 or 36 months with an Eligible Plan, credit can be spread in equal instalments over your chosen MPP period of 12, 24 or 36 months and applied to your second bill and is forfeited if you cancel your Red Plan or MPP. Up to the value of $1,000 AUD per service. Not refundable or transferable, forfeited if you cancel. Offer ends 30/09/2019 unless extended. Trade-up powered by Ingram Micro®.

1 month free plan fees
For personal use only. Offer available to approved new and upgrading customers (‘Eligible Customers’). One month of plan fees waived when Eligible Customers sign up or upgrade to any Red Plan, Red Cap Plan or Red Plus Plan with a Samsung Galaxy Note10 or Samsung Galaxy Note10+. Excludes rate plan change, Business Flex and Business Advance Plans. Forfeited if you cancel. After the first month, the minimum monthly spend is $35, $45, $55 or $65 plus applicable device costs. Not for commercial or resale purposes. Offer not transferable or redeemable for cash. Subject to change.

$55 Red Plus plan
Your Max Speed means the maximum speed the Vodafone network can deliver to your handset at the time and place you are using data. 1: Red Plus Month to Month Plans are only available if you simultaneously purchase a phone from Vodafone under a Mobile Payment Plan (‘MPP’) of 12, 24 or 36 months duration (“Commitment Period”). For personal use by approved customers only. Inclusions expire after 1 month unless otherwise stated. Plan excludes Premium Services, 1223, & 1225 directory services, 123 Ask-Us-Anything, International Roaming, content purchases, call screen and charges for additional data while roaming and additional standard international calls. Minimum monthly spend is $55. Must connect for minimum one month. Total minimum cost is one month of your plan fees plus 100% of the MPP instalments of your chosen device. If you choose to cancel your Red Plus Month to Month Plan, your MPP will auto cancel and 100% of the remaining handset instalments will be applied to your next bill. Recurring monthly plan fee charged until the end of the month in which you cancel.

Loyalty Discount
The Loyalty Discount listed above is available for the phone/plan combination shown only and is not a permanent offer – all Loyalty Discounts are subject to continual change. You can only have one loyalty discount at any one time. If you upgrade or change plans, your loyalty discount may change or drop off. If you add an MPP at RRP over a tenure but without a plan, you will not receive a loyalty discount. Once purchased, your Loyalty Discount will be applied to your bill for the length of your chosen MPP commitment period (i.e. if your MPP is 24 months, you will receive the discount for 24 months). After your MPP has ended, your Loyalty Discount will also end and min monthly spend will revert to the full, undiscounted plan amount.

4G
4G is available with a compatible 4G device. 4G in selected areas in Australia. To find out where we have 4G see our network page here.