How can we help?
Use the following options if you’d like to join Vodafone or if you have questions about your service.
I want to join Vodafone or upgrade my service.
To join Vodafone or add a new connection, check out our business plans.
To upgrade, head to our upgrades hub.
Alternatively call 1300 111 111.
Request a call
Use this form to request a call from our sales team. All fields are mandatory unless marked optional.
I need help from customer care.
To pay your bill or check your bill amount and when it’s due, head to My Vodafone.
Or you can pay your bill using our automated system over the phone, call 135 888.
To request a payment extension over the phone, call 1300 728 649.
For more information head to our support page.
To check your call or data usage, login to My Vodafone.
For more information head to our support page.
Alternatively, call 135 888 when in Australia.
Call +61426320 000 when overseas.
To set up or manage your roaming, head to My Vodafone.
For more information head to our support page.
Alternatively, call 135 888 when in Australia.
Call +61 426 320 000 when overseas.
For network troubleshooting, check out our guide.
Alternatively, call 135 888 when in Australia.
Call +61 426 320 000 when overseas.
I need help with something else.
For more help check out our support pages.
Customer care are available to help you 8am – 8pm Monday to Friday and 9.00am – 6.00pm Saturday and Sunday.
Alternatively, call 135 888 when in Australia.
Call +61 426 320 000 when overseas.