All your operations managed by one mobility partner across your entire mobile fleet.
Empower your workforce with the right applications by simplified management processes for multi-OS (iOS, Android, Windows) devices, including their own (BYOD).
Reduce the need for your IT department to manage your mobile fleet so they can focus their efforts where it really matters.
Manage your ever-growing fleet of devices without needing additional resources in your IT team to support end user issues.
Take control of your assets and devices by knowing who's got what and have the option of managing devices from cradle to grave.
Powered by Prisma, a unique mobile app which empowers end users to self-serve rather than rely on Service Desk support. Only available on Advanced and Advanced Plus plans.
Managed Enterprise Mobility plans
Our modular plans* help match the level of support needed for each of your end users.
| Inclusions | Standard MEM plan | Advanced MEM plan | Advanced Plus MEM plan |
|---|---|---|---|
Multi carrier fleet management - Move, add, change, deactivate (MACD) |
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Administrative portal & reporting |
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End user support |
(SIM only) |
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Hardware procurement |
(Admin only) |
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Asset management |
(SIM only) |
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Device lifecycle management |
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Repairs, warranty & hot swap management |
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PRISMA App with remote support |
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L1/L2 MDM/EMM end user support |
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* Services are for a minimum of 100 users and only available on Vodafone Business First and Government First mobile plans.
Managed Enterprise Mobility service options
Our range of MEM service options have been created for the purpose of simplifying the management of your mobile fleet and empowering your team. Depending on your chosen plan, you can enjoy the following features:
- Move, Add, Change, Deactivate (MACD) e.g. Global roaming activation, data pack addition, suspension, cancellation, new plan
- Multi-carrier support
- Online support portal
- Asset management database for corporate finance teams
- Decrease unnecessary spend and reutilise spare devices
- Minimise lost / misplaced assets
- Cradle to the grave
- Device procurement
- Staging and fitting accessories
- Distribution to end users
- Break-fix support to get users up and running
- Management of warranty replacement and swap process
- Service desk directly available to end users
- Mobile app to request help, check for issues and access knowledge base
- SIM, device, operating system and application support
- L1 and L2 MDM support such as pin code reset, device wipe and other end user MDM requirements
- Optional capability to administer and manage customer MDM/EMM environments, and upgrade to UEM
All our plans have been designed with simplicity at their core. Get the best value with our AdvancedPlus MEM service, which is aimed at providing accessible end use support, mitigating risk, optimising costs and freeing up your IT resources.
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Reduce IT operations loadEnd user support help desk and fully managed mobile service.
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Mitigate risk and optimise costsEnsure device enrolment to MDM platform and end user MCDM management. Detailed asset and ticket reporting to help reduce IT spend.
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Improved end user experienceMulti-channel support options, single support desk for all mobility requests and a team of experts supporting your end users.
Speak to us or request a call
For existing customers, please speak to your account manager.
For new enquiries, use this form to request a call from our sales team. All fields are mandatory unless marked optional.