What is a device in good working order?


 
  • The phone needs to turn on and off.
  • The screen must be undamaged without any fading, cracks or bleeding.
  • There is no major cosmetic damage to the exterior.
  • Where applicable, the battery and back cover must be included.
  • The phone must not be network blocked, reported as stolen or counterfeit.

How do I get my trade-up credit?


 

You can get your trade-up credit added as a recurring credit to your bill over 12, 24 or 36 months, or you can get the full amount added to your next bill.

 

How to get this offer.

 

Phones Trade In Step4

Step 1

Check that your phone is eligible for trade-up in the table below, and in Good Working Order.

 

Phones Trade In Step2

Step 2

Get the iPhone XR on a Red or Red Plus Plan online.

 

Phones Trade In Step2

Step 3

Once you've received your new iPhone XR, transfer your personal data from your trade-up phone and take it to your nearest Vodafone store.

 

Phones Trade In Step2

Step 4

You’ll be able to trade the phone in store for credit towards your bill.

 
 

Devices eligible for our trade-up offer

iPhone X

Trade-up Device* iPhone XR price with trade-up* iPhone XR price with trade-up + $65 Red Plus Plan*
iPhone X 256GB $424 $280
iPhone X 64GB $524 $380
iPhone 8/8 Plus

Trade-up Device* iPhone XR price with trade-up* iPhone XR price with trade-up + $65 Red Plus Plan*
iPhone 8 Plus 256GB $534 $390
iPhone 8 Plus 64GB $624 $480
iPhone 8 256GB $624 $480
iPhone 8 64GB $724 $580
iPhone 7/7 Plus

Trade-up Device* iPhone XR price with trade-up* iPhone XR price with trade-up + $65 Red Plus Plan*
iPhone 7 Plus 256GB $704 $560
iPhone 7 Plus 128GB $743 $599
iPhone 7 Plus 32GB $794 $650
iPhone 7 256GB $774 $630
iPhone 7 128GB $804 $660
iPhone 7 32GB $854 $710
iPhone 6/6 Plus/6S/6S Plus

Trade-up Device* iPhone XR price with trade-up* iPhone XR price with trade-up + $65 Red Plus Plan*
iPhone 6S Plus 128GB $904 $760
iPhone 6S Plus 64GB $844 $700
iPhone 6S Plus 32GB $864 $720
iPhone 6S Plus 16GB $924 $780
iPhone 6S 128GB $879 $735
iPhone 6S 64GB $884 $740
iPhone 6S 32GB $899 $755
iPhone 6S 16GB $914 $770
iPhone 6 Plus 128GB $874 $730
iPhone 6 Plus 64GB $894 $750
iPhone 6 Plus 32GB $934 $790
iPhone 6 Plus 16GB $914 $770
iPhone 6 128GB $909 $765
iPhone 6 64GB $919 $775
iPhone 6 32GB $939 $795
iPhone 6 16GB $949 $805
Other eligible devices

To view our full list of eligible devices, check out our trade-up page.

*Device must be in Good Working Order. *Based on RRP $1224 of the iPhone XR 64GB.
*Includes additional $200 Bonus Trade-up credit. *Includes Trade-up credit and $144 Loyalty Discount.

 
Trade-up an eligible phone and save on your new iPhone XR.

Save on an iPhone XR when you sign up on a Red or Red Plus Plan, stay connected over 12, 24 or 36 months, and Trade-up an eligible phone that's in Good Working Order. Savings taken off RRP $1224 of the iPhone XR 64GB. Trade-up powered by Ingram Micro®. Total minimum cost includes cost of device plus 1 month of plan fees minus 1 month loyalty discount minus 1 month of minimum eligible device trade-up credit. Offer ends 20/08/19. T&C apply.

 
 

iPhone XR features.

Brilliant. In every way.

Breakthrough camera system.

For more information on the iPhone XR, check out the iPhone XR page.

Terms and conditions

Trade-up offer
You can trade-in max 3 devices, up to the total value of $1000 per service. You will be provided with a Trade-Up Value for your Eligible Device in store by Vodafone staff according to Ingram Micro Pty Ltd’s Valuation Criteria (‘Valuation’). Valuation and Trade-Up Value vary depending on condition of your Eligible Device, and is subject to change. When you trade-up your Eligible Device, ownership will be signed over to Ingram Micro Pty Ltd (Ingram). Vodafone Stores act as a device collection point on behalf of Ingram. If you accept the in-store Valuation, the Trade-Up Value will be added in the form of a full credit to your second bill, or if you simultaneously sign up and stay connected over your chosen MPP period with an Eligible Plan, credit can be spread in equal instalments over your chosen MPP period and applied to your second bill. Credit is not refundable or transferable and is forfeited if you cancel. Ingram reserves the right to change handsets eligible for this offer at any time at their discretion. For full terms https://www.vodafone.com.au/tradeinterms. To search Eligible Devices head to https://www.vodafone.com.au/plans/trade-in.

Selected Apple iPhone devices trade-up offer
Personal use for approved Vodafone customers only. You could save on the RRP of an Apple iPhone XR, XS or XS Max when you (i) trade-in an Eligible Device https://www.vodafone.com.au/plans/trade-in in Good Working Order and receive trade-up credit (Trade-Up Value) and (ii) sign up or upgrade to a new Red Plan or Red Plus Plan (‘Eligible Plan’) with an Apple iPhone XR, XS or XS Max on a Mobile Payment Plan (‘MPP’) over 12, 24 or 36 months and receive a Loyalty Discount off plan fees. For example you could save up to $425, including a Loyalty Discount of $144 (or $4/mth over 36mths) and a trade-up credit of up to $281, and get an iPhone XR 64GB (RRP $1224) for $799, when you trade-up an iPhone 7 Plus 128GB, and sign-up and stay connected to an $65 Red Plus Plan over 36 month. Total minimum cost is $1278 and includes cost of device plus 1 month of plan fees minus 1 month loyalty discount minus 1 month of minimum eligible device trade-in credit. Offer ends 20/08/2019. Trade-up powered by Ingram Micro®. T&Cs apply.

$200 Bonus Credit Offer
Personal use for approved customers only. $200 Bonus Credit amount (‘Bonus Credit’) available to Vodafone postpaid customers who (i) sign up or upgrade to a new Red Plan or Red Plus Plan over 12, 24 or 36 months on an MPP, (ii) purchase an iPhone XR (AUD$200 Bonus Credit) on a Mobile Payment Plan (‘MPP’) over 12, 24 or 36 months, and (iii) trade-in your Eligible Device. Bonus Credit is in addition to any trade-in value. Max 1 Bonus Credit Amount per service. Your device must be listed here https://www.vodafone.com.au/trade-up (‘Eligible Device’). Trade-Up Value will be added in the form of a full credit to your second bill, or if you simultaneously sign up and stay connected over your chosen MPP period of 12, 24 or 36 months with an Eligible Plan, credit can be spread in equal instalments over your chosen MPP period of 12, 24 or 36 months and applied to your second bill and is forfeited if you cancel your Red Plan or MPP. Up to the value of $1,000 AUD per service. Not refundable or transferable, forfeited if you cancel. Trade-up powered by Ingram Micro®.

$100 Bonus Credit Offer
Personal use for approved customers only. Bonus Credit amount (‘Bonus Credit’) available to Vodafone postpaid customers who (i) sign up or upgrade to a new Red Plan or Red Plus Plan over 12, 24 or 36 months on an MPP, (ii) purchase an iPhone XS or XS Max (AUD$100 Bonus Credit) on a Mobile Payment Plan (‘MPP’) over 12, 24 or 36 months, and (iii) trade-in your Eligible Device. Bonus Credit is in addition to any trade-in value. Max 1 Bonus Credit Amount per service. Your device must be listed here https://www.vodafone.com.au/trade-up (‘Eligible Device’). Trade-Up Value will be added in the form of a full credit to your second bill, or if you simultaneously sign up and stay connected over your chosen MPP period of 12, 24 or 36 months with an Eligible Plan, credit can be spread in equal instalments over your chosen MPP period of 12, 24 or 36 months and applied to your second bill and is forfeited if you cancel your Red Plan or MPP. Up to the value of $1,000 AUD per service. Not refundable or transferable, forfeited if you cancel. Trade-up powered by Ingram Micro®.

Loyalty Discount
The Loyalty Discount listed above is available for the phone/plan combination shown only and is not a permanent offer – all Loyalty Discounts are subject to continual change. Once purchased, your Loyalty Discount will be applied to your bill for the length of your chosen MPP commitment period (i.e. if your MPP is 24 months, you will receive the discount for 24 months). After your MPP has ended, your Loyalty Discount will also end and min monthly spend will revert to the full, undiscounted plan amount.

Red Plan
Red Plans are only available if you simultaneously purchase a phone from Vodafone under a Mobile Payment Plan (‘MPP’) of 12, 24 or 36 months duration (“Commitment Period”). For personal use by approved customers only.  Inclusions expire after 1 month unless otherwise stated.  Plan excludes Premium Services, 1223, & 1225 directory services, 123 Ask-Us-Anything, International Roaming, content purchases, call screen and charges for additional data and additional standard international calls. Minimum monthly spend is $65.  Must connect for minimum one month.  Total minimum cost is one month of your plan fees plus 100% of the MPP instalments of your chosen device. There is no Early Exit Fee on your Red Plan, however, if you choose to cancel your Red Plan, your MPP will also auto cancel and 100% of the remaining handset instalments will be applied to your next bill. Recurring monthly plan fee charged until the end of the month in which you cancel. In Australia, extra Data automatically added at $10/ GB ($0.01/MB). Any unused Additional Data will be rolled over for one billing month.  After this it will expire. Included Data does not rollover. All data for use in Australia. Services subject to capabilities, network limitations & customer location.

Red Plus Plan
Red Plus Month to Month Plans are only available if you simultaneously purchase a phone from Vodafone under a Mobile Payment Plan (‘MPP’) of 12, 24 or 36 months duration (“Commitment Period”). For personal use by approved customers only.  Inclusions expire after 1 month unless otherwise stated.  Plan excludes Premium Services, 1223, & 1225 directory services, 123 Ask-Us-Anything, International Roaming, content purchases, call screen and charges for additional data while roaming and additional standard international calls. Minimum monthly spend is $65.  Must connect for minimum one month.  Total minimum cost is one month of your plan fees plus 100% of the MPP instalments of your chosen device. If you choose to cancel your Red Plus Month to Month Plan, your MPP will auto cancel and 100% of the remaining handset instalments will be applied to your next bill. Recurring monthly plan fee charged until the end of the month in which you cancel. All data for use within Vodafone network coverage areas. Plus Plans include a “Your Max Speed” data allowance (which is data at the fastest speed the Vodafone network can deliver to you, depending on your handset and the time and place you are using data) which will be used first; thereafter, data is available at speeds of up to 1.5mbps until your next billing month. To find out what 1.5Mbps means for you, go to vodafone.com.au/speedguide. Actual speeds you reach will continually vary depending on many factors such as device capabilities, location, network congestion, network coverage and if you are roaming. Fair Use Policy applies. See vodafone.com.au/fairuse.