Contact our team
Use the following options if you’d like to join Vodafone or if you have questions about your plan or prepaid service.
I’m on a phone or mobile broadband plan.
Our customer care team can help you with your plan.
I’m on a prepaid recharge.
Our prepaid customer care team can help you.
I’m connected to the nbn™.
Our nbn™ customer care team can help you.
I want to join Vodafone
Talk to our sales team about our devices and plans.
How can we help?
Frequently asked questions
You can contact our customer care or sales team by selecting the product and then giving us a call.
You can contact customer care by calling 1555 from your Vodafone mobile or by chatting with TOBi, our chat bot in the My Vodafone app who can answer your questions 24/7. If your question is beyond the knowledge of TOBi, the chat bot will pass you over to an agent who'll be able to help.