Skip to content
Vodafone Australia Vodafone Australia
How can we help?

Contact our team

Use the following options if you’d like to join Vodafone or if you have questions about your plan or prepaid service.

Mobile phone and tablet

I’m on a phone or mobile broadband plan.

Our customer care team can help you with your plan.

Credit top up

I’m on a prepaid recharge.

Our prepaid customer care team can help you.

nbn modem

I’m connected to the nbn™.

Our nbn™ customer care team can help you.

Mobile phone

I want to join Vodafone

Talk to our sales team about our devices and plans.

How can we help?

Frequently asked questions

How do I speak to a person at Vodafone?

You can contact our customer care or sales team by selecting the product and then giving us a call.

What is the customer care phone number for Vodafone?

You can contact customer care by calling 1555 from your Vodafone mobile or by chatting with TOBi, our chat bot in the My Vodafone app who can answer your questions 24/7. If your question is beyond the knowledge of TOBi, the chat bot will pass you over to an agent who'll be able to help.

© 2021 TPG Telecom Limited ABN 76 096 304 620