Our customer care team are happy to help you but we are experiencing increased call volumes.

Use the following options if you’d like to join Vodafone or if you have questions about your plan or prepaid service.

Alcatel U5

I’m on a phone or mobile broadband plan.

Our customer care team can help you with your plan.
Samsung Galaxy Tab A

I’m on a prepaid recharge.

 
Our prepaid customer care team can help you.
Samsung Galaxy Tab A

I’m connected to the nbn™.

 
Our nbn™ customer care team can help you.
Samsung Galaxy Tab A

I want to join Vodafone.

 
Get a new device and plan online.
 

Frequently asked questions

How do I speak to a person at Vodafone?

You can contact our customer care team by selecting the product and then giving us a call.

What is the customer care phone number for Vodafone?

You can contact customer care by calling 1555 from your Vodafone mobile.