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How can we help?

Contact our team

Use the following options if you’d like to join Vodafone or if you have questions about your plan or prepaid service.
Mobile phone and tablet

I’m on a phone or mobile broadband plan.

Our customer care team can help you with your plan.

 Credit top up

I’m on a prepaid recharge.

Our prepaid customer care team can help you.

 nbn modem

I’m connected to nbn™ or Home Internet.

Our nbn™ & Home Internet customer care team can help you.

 Mobile phone

I want to join Vodafone

Talk to our sales team about our devices and plans.

How can we help?

Frequently asked questions

 How can I get 24/7 support?

You can chat to us 24/7 through this page by clicking on the chat icon or side bar.

The best experience for current customers is to chat to us 24/7 through the My Vodafone app.
© 2023 TPG Telecom Limited ABN 76 096 304 620 We acknowledge the Traditional Custodians of the land on which we live, work and connect. We pay respect to Elders, past, present, and emerging.