Helping our customers stay home and connected together. You can view our range of customer support initiatives during COVID-19. My Vodafone is the easiest way to manage your account from home as we deal with a high number of calls as a result of the impacts from COVID-19.

Login now COVID-19 update

Helping our customers stay home and connected together. You can view our range of customer support initiatives during COVID-19. My Vodafone is the easiest way to manage your account from home as we deal with a high number of calls as a result of the impacts from COVID-19. Login now COVID-19 update

Our customer care team are happy to help you but we are experiencing increased call volumes.

Use the following options if you’d like to join Vodafone or if you have questions about your plan or prepaid service.

Our customer care team can help you with your plan.

I’m on a prepaid recharge.

Our prepaid customer care team can help you.

I’m connected to the nbn™.

Our nbn™ customer care team can help you.

I want to join Vodafone.

Get a new device and plan online.

Frequently asked questions

How do I speak to a person at Vodafone?

You can contact our customer care team by selecting the product and then giving us a call.

What is the customer care phone number for Vodafone?

You can contact customer care by calling 1555 from your Vodafone mobile.