Insurance for phones and tablets.

These days, you can't afford to be without your phone or tablet. But could you afford to replace or repair it if it was lost or damaged?

Fortunately, Vodafone Cover me Mobile Insurance is a monthly renewable insurance policy that can help protect you against the cost of replacing or repairing your phone or tablet.

It offers broad protection and provides cover in the event of theft, loss or damage when you are on the move anywhere in Australia or travelling temporarily overseas on holidays or for business.

Your premium, and what it covers.

Monthly Premium $15.00 (incl GST)
Cover Repair or replacement of your device when lost, damaged or stolen.
Replacement or repair of your mobile phone or tablet PC Up to $2,000 (incl GST) less the applicable excess
Unauthorised calls when the device is lost or stolen Up to $500 (incl GST)
Accessories Up to $100 (incl GST)
Worldwide cover Up to $300 (incl GST) for a phone you need to hire or purchase while you are outside Australia.



  Standard Device less than $600* Premium Device $600 or more*
Damaged devices    
Repair or refurbished replacement $50 $125
Lost or stolen devices    
Refurbished replacement $75 $200
New replacement $125 $300

*Based on recommended retail price at the time your claim is lodged.

View the Combined Financial Services Guide (FSG) and Product Disclosure Statement (PDS) for more information.

What does Vodafone Cover me Mobile Insurance cover?

Vodafone Cover me Mobile Insurance offers a broad range of cover in the event of loss, theft or damage to your phone or tablet.

What's covered?

Vodafone Cover me Mobile Insurance will help protect you by providing cover for:

  • The replacement or repair of a phone or tablet up to the value of $2,000 (incl GST & less applicable excess) in the event of damage, loss or theft.
  • Up to $100 towards replacing or repairing accessories that are purchased with an insured phone or tablet if they are damaged, lost or stolen
  • The reimbursement of up to $500 for unauthorised call costs incurred while your device is lost or stolen.
  • Up to $300 towards a phone if you need to hire or buy a temporary replacement while you're away overseas.

Cover applies whether you're in Australia or travelling temporarily overseas on holidays or business.

What's not covered?

Some things are not included in your cover, for example:

  • Theft or damage if your phone or tablet is left in any unlocked vehicle unless it is out of sight and there is clear evidence of forcible and violent entry to the vehicle.
  • Wear and tear, gradual deterioration or developing flaws.
  • Any costs or charges for which the supplier, distributor or manufacturer, are liable in accordance with their standard warranty obligations.
  • Loss, theft, damage or malfunction of your phone or tablet if there is no identifiable event that has caused this.
  • Loss of data.

The above is a limited summary only. All cover is subject to the applicable sum insured other limits and sub-limits and terms, conditions, exclusions and limitations that are not listed in the summary. You should read the Combined Financial Services Guide (FSG) and Product Disclosure Statement (PDS) carefully to fully understand the extent of cover provided.

How much will it cost?

You will be charged a monthly premium of $15.00 including GST.

This premium is payable one (1) month in advance and is debited to Your Vodafone account.

Premiums can change and you will be notified 14 days in advance of any change.

Where you make a valid claim an excess will apply. Different excesses apply depending on the Recommended Retail Price (RRP) of your device at the time that you lodge your claim and whether we choose to repair or replace your device with a new or refurbished one. Please refer to the Combined PDS & FSG for full details.

Claim limit.

Up to three valid claims within any 12 month period.

This contains general advice only and has been prepared without considering your objectives, financial situation or needs. Cover is subject to the eligibility criteria and terms & conditions contained in the relevant Combined FSG and PDS, which you should read and before you decide whether this insurance product suits your needs. Insurance is issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 AFSL 241436 (“Hollard”) through its agent Risk Insure Pty Limited ABN 23 090 918 399 AFSL 230163 (“Risk Insure”) acting under a binder. Vodafone Pty Ltd ABN 76 062 954 554 AR 266992 and Vodafone Hutchison Australia Pty Ltd (“VHA”) ABN 76 096 304 620 AR 344422 are corporate authorised representatives of Risk Insure and in arranging this insurance act on behalf of Risk Insure and Hollard and not on your behalf.

For more information check out our support article.

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