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Businesses get set to take off with $5 international roaming

New plans share generous call and data inclusions, both home and abroad

The nation’s third biggest mobile provider is surging ahead in the small-to-medium business arena by offering its business customers new plans that include international roaming for $5 a day across 46 countries worldwide including the US, UK, NZ, Europe and Asia.

The number of business trips taken overseas has jumped by 59% over the past decade.

“Vodafone’s business customers have told us very clearly what they need from us is the ability to travel to do business without having to worry about a rogue bill coming in from a short business trip overseas,” said Vodafone Director of Sales Ben McIntosh. “We recognise both the need to be able to travel for work and to keep in touch with the team back in Australia and we are market-leading in this area.”

Mobile data use up, cable broadband down

Vodafone says the use of mobile wireless is also on the rise, making it more actively used than cable or fixed wireless connections.

“SMEs are increasingly moving away from expensive cable and fixed wireless connections, which makes sense as typically, telecommunications among the highest operational costs for a SME, after premises and staffing,” said Mr McIntosh.

“We offer our customers a flexible, affordable solution that allows them to do what they do best and give them data access where they need it. We want to help Australian SMEs grow and the best way to do that is to give businesses the tools they need and let them get on with it.”

Vodafone Red Business Shared Plans were built with these factors in mind, with generous data allowances sharable across all users. The plans also offer extra data SIMs for tablets or mobile broadband, at just $10 per SIM per month.

Employees are free to bring their own devices on the new BYOD Plans for businesses who want to cover the cost of their employee’s monthly bill but offer their employee the freedom to use their preferred device.

Via Red Shared Business Plans, Vodafone allows its business customers the flexibility for their employees to come and go without penalty.

Sharing is caring

For voracious data users, Vodafone has also introduced Vodafone Business Shared Data Add Ons, which allow businesses on the new Red Business Shared Plans or existing Shared Infinite Plans to purchase blocks of data ranging from 2-100GB per month, with no fixed contracts, for use across Vodafone’s fast reliable 4G network available in all state mainland capital cities.

Local customer service

The company’s existing business customers have also told Vodafone their strong preference is to speak to local customer service representatives, rather than overseas call centres, who are able to quickly resolve most issues the first time they call.

“The number one issue for small businesses has always been having enough hours in the day to get things done, which is why we’re also answering our customers’ calls for locally based care, so our business customers know when they pick up the phone to call us, they’ll speak to one of our excellent team members in Tassie,” said
Mr McIntosh.


Notes to editors:

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