Media Statement - Samsung Galaxy Note7 recall
Vodafone advises all customers who use a Galaxy Note7 smartphone to switch off their device and return it to their nearest Vodafone store. Quality and customer safety are absolute priorities for Vodafone.
Vodafone customers are entitled to a loan device* free of charge while we await for replacement stock to arrive or a full refund.
We invite customers to visit their local store to discuss their options.
Notes to editor
Options available to customers who have purchased a Galaxy Note7 are as follows:
- A courtesy loan of the Samsung Galaxy S7 smartphone until replacement stock arrives.
- A full refund.
For further information, please click here.