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TPG Telecom offering free mobile calls to Tonga to help customers reconnect to loved ones

TPG Telecom is making mobile phone calls to Tonga free-of-charge across its family of brands for the next two weeks to help customers reconnect with loved ones in the Pacific Island nation.

With connectivity for voice calls being restored to Tonga, TPG Telecom is now allowing customers across its Vodafone, Kogan and Lebara brands to make free-rated standard mobile calls to Tonga for two weeks starting Friday 21 January and ending on the night of Thursday 3 February 2022.

Other TPG Telecom brands, including TPG, iiNet, Westnet and Internode will also allow free standard calls to Tonga between the same dates. A small number of customers may still see charges related to Tonga calls during this period, in which case, TPG Telecom invites them to please contact their service provider for a full credit.

“We are heartbroken to see the tragic events that have taken place in Tonga, and to see the ripple effect it has had on the people of Tonga, Tongan Australians and the worldwide Tongan community,” said Arthur Panos, General Manager Products and Devices.

“Our thoughts are with all those affected by this disaster, and we hope this small gesture to help our customers reconnect will provide some support and comfort.”

TPG Telecom advises its customers that while the communications network to Tonga has been restored, it may still encounter periods of instability during times of peak load. If customers experience any issues connecting with Tonga, they may need to retry calling to successfully connect.

Terms and Conditions: For personal use only. Free standard international voice calls from Australia to Tonga (+676) available to postpaid and prepaid mobile customers from 21/01/2022 AEDT 12:01AM XX to 03/02/2022 AEDT 11:59PM XX (‘Offer’). Free calls offered by Vodafone, Kogan & Lebara. If your service provider is TPG, iiNet/Westnet or Internode, please check your bill, and if you have been charged for any call to Tonga during this time, please contact customer service who will apply the relevant credit for you.  Exclusions: Premium calls, Premium SMS, SMS, MMS, video calls, calls to satellite phones, and international roaming in Tonga. MBB, NBN and Tablet Plan customers are excluded from this offer. Services subject to device capabilities, network limitations and customer location. Prepaid customers must have an active mobile service. Not for commercial or resale purposes.

Media Contact

Kamren Cryer

For journalists with enquiries about this media release, please email kamren.cryer@tpgtelecom.com.au. View our media contact page for more information. The Vodafone media team cannot assist with customer enquiries.

© 2024 TPG Telecom Limited ABN 76 096 304 620 We acknowledge the Traditional Custodians of the land on which we live, work and connect. We pay respect to Elders, past, present, and emerging.