Manage your account with My Vodafone
Stay on top of your plan or prepaid service with My Vodafone. View and pay bills, recharge your prepaid service, check your usage and update your account settings.
Experience our refreshed My Vodafone app.
Our newly refreshed app is ready to download – regardless of whether you’ve been using the app for years or if you’re new to Vodafone.
Logging in to My Vodafone is changing.
Download the My Vodafone App
Check your usage
See how much of your included data and international call minutes you have left.
Manage your plan
Pay your bill, change plans, manage direct debit, or view recent bills. You can also purchase add-ons.
Manage your prepaid service
Recharge your prepaid service using a credit card, voucher or PayPal. You can also view your recharge history.
Manage your nbn™ service
Pay your bill, manage direct debit, or view recent bills. You can also check your installation appointment, activation date or track delivery of your modem.
Frequently asked questions
My Vodafone is the perfect app to make the most of your service. You can pay your bill or recharge your prepaid service, check your account balance and usage history, get an add-on, update your settings, and much more.
You can download the app through Google Play Store for Android devices and App Store for iOS devices.
My Vodafone helps you stay on top of your plan or prepaid account. You can view and pay bills, recharge your prepaid service, check your usage and update your account settings. For more information, check out the My Vodafone user guide.
If you're having issues accessing My Vodafone, check out our troubleshooting guide.
We’re in the process of rolling out our helpful chatbot, Tobi. Tobi will be able to help by directing you to the most appropriate page for your enquiry.
Tobi is currently only available to customers with one plan on their account, but will be available to all customers at a later date. To chat with Tobi, make sure you have the latest version of the My Vodafone app and either click the ‘need help’ bubble or select ‘chat with us’ from the app menu.
No. Business Flex and corporate account customers are unable to use My Vodafone. If you’d like information around your service, please contact your Account Manager.