Already set up your new My Vodafone login?
Log in to access your account and explore the new platform.
Manage your account with My Vodafone
Enjoy a convenient way to stay on top of your services
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Chat with TOBi 24/7
TOBi, our My Vodafone chat bot, can answer your questions 24/7 via the app.
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Mobile plan
Pay or view your bills, change plans, manage direct debit, purchase add-ons or additional services.
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Prepaid service
Recharge your prepaid service, manage auto recharge, and view your recharge history.
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nbn® service
Pay or view your bills, manage direct debit, manage your installation appointment, track modem delivery, and view your activation date.
Want to download the My Vodafone app?
The new My Vodafone app for Android is now available for some customers. Check Google Play for availability.
iOS is coming soon! We’ll let you know when it's ready.
Frequently asked questions
With My Vodafone, you can view and pay your bills, recharge your prepaid service, check your account balance and usage history, buy add-ons, update your account settings, and more.
You can download the app through Google Play Store for Android devices and App Store for iOS devices.
You can access My Vodafone on other devices through a web browser. We updated My Vodafone web on 8 February 2026, so if you haven’t already set up your new login, you won’t be able to log in until this is done.
If you're having issues accessing My Vodafone, check out our troubleshooting guide.
Our chatbot Tobi will be able to help. Make sure you have the latest version of the My Vodafone app and either click the ‘need help’ bubble or select ‘chat with us’ from the app menu
No. Business Flex and corporate account customers are unable to use My Vodafone. If you’d like information around your service, please contact your Account Manager.