Start streaming, browsing and gaming the very next day.

Whether you’re about to move in or getting settled, we’ll make it quick and easy for you to get back online. Stream your favourite shows and surf the web as soon as tomorrow by accessing the internet through our mobile network using our Wi-Fi Hub – even before your nbn™ service is activated. Subject to mobile coverage availability. T&C apply.

Getting connected is as easy as 1-2-3.

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1. Sign up

Check if your address is nbn™ ready and sign up to any of our nbn™ plans with a Vodafone Wi-Fi Hub.

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2. Get your modem the next day

Get your Vodafone Wi-Fi Hub delivered with next day delivery when you order before 12pm AEST.

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3. Connect instantly

Connect your Vodafone Wi-Fi Hub and hop online instantly through our mobile network while you wait for nbn™ to be set up. Max speeds and T&C apply.

Check out our latest nbn™ offer.

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Get unlimited data at $55/mth for 6 months.

Enjoy a $10/mth discount for 6 months when you sign up to our Essential nbn™ plan.
$65 after 6 months. Max modem cost $180. Total min cost $235. T&C apply.

Why choose Vodafone nbn™.

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Connect instantly

Get connected as soon as you move in via our mobile network while you wait for nbn™ to be set up. Max speeds apply. T&C apply.

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Free next day delivery

Enjoy free next day delivery on all orders made before 12pm AEST.

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No lock-in contract

Enjoy a month-to-month plan and cancel anytime. Just pay off your modem on your next bill.

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Unlimited data

All Vodafone nbn™ plans come with unlimited data. Fair Use Policy and T&C apply.

Check out the latest from our blog.

Frequently asked questions

I’m an existing customer, how do I transfer my nbn™ service to a new address.

To arrange a transfer of your Vodafone nbn™ service to a new address, give us a call on 1300 801 122. Find out more on our support page.

Will I need to be home for the activation or installation?

If there’s a working nbn™ connection at your new address then your service can be activated remotely. If you’re moving into a new home that recently became nbn™ ready, or if a physical connection needs to be made for any other reason, then a nbn™ technician will need to visit and someone over the age of 18 with the authority to make decisions will need to be home. Find out more about the nbn™ installation process on our support page.

How much notice will I need to give Vodafone before moving in?

If your premise requires installation, then the earlier you get in touch with us the better we can organise a technician to visit on your move in date. However, if you sign up to a nbn™ plan with our Wi-Fi Hub and make your order before 12pm AEST, then we can get you connected to the internet via our mobile network while you wait for nbn™ to be installed. You can use our coverage checker to see where mobile coverage is available. Max speeds are 12Mbps for downloads and 1Mbps for uploads, however actual speeds vary depending on your network coverage, content and location. Our Fair Use Policy applies. T&C apply. Find out more about the nbn™ installation process on our support page.

Can I bring my own modem?

Yes. You can bring your own nbn™ compatible modem on our nbn™ plans. However, we recommend using our Wi-Fi Hub so you have access to features like our 4G back up to get you back online via our mobile network in case there are any service disruptions. By purchasing a Vodafone Wi-Fi Hub we ensure that if you have problems connecting with your device that our support team will be able to better assist you.You can learn more about using your own Compatible Modem with Vodafone nbn™ on our support page.

Terms and conditions

Vodafone nbn™ Month-to-Month plans
For personal use by approved customers only. Subject to service qualification check. Vodafone nbn™ is a data-only service and is not compatible with your home phone line service meaning you may no longer be able to use your landline (or existing phone number) for calls after you sign-up. Vodafone nbn™ service may also impact or interfere with existing technology, devices or services at your premises including medical devices, alarms, eftpos machines, lift emergency phones and some email or fax services. You cannot share the data between your Vodafone nbn™ plan and your Vodafone postpaid mobile plan and vice versa. You can find out which plans support sharing or you can opt-out of sharing altogether at any time by calling 1555. Additional fees may apply for nbn™ installation or appointments.

Minimum monthly spend is $65, $75 or $95. The total maximum cost of the Vodafone Wi-Fi Hub Modem (‘Modem’) is $180. There is no option to purchase the Modem outright or on a monthly payment plan. The Modem cost equates to $5 per month (‘Undiscounted Price’) over 36 months or $0 per month (‘Discounted Price’) if you stay connected for 36 months (‘Device Period’). The Discounted Price will appear as a credit on your monthly bill. If you choose to cancel your plan before the end of the Device Period you will need to pay the full Undiscounted Price x months remaining on Device Period. This remaining Modem cost will be applied as a lump sum on your final bill. You must connect for a minimum of one month. Recurring monthly plan fees are charged until the end of the month in which you notify that you wish to cancel. You will be charged for using your plan from the point of nbn™ activation at your premises.

Total minimum cost excludes any additional costs for call outs when there is a missed appointment or where no fault is found or the $300 New Development Charge that is triggered when you live in a new development. You must connect for a minimum of one month. Recurring monthly plan fees are charged until the end of the month in which you notify that you wish to cancel. You will be charged for using your plan from the point of nbn™ activation at your premises.

Speed
This speed is an off-peak measure only. Speed will vary on a number of factors. For more information on speed tiers and to further understand and compare plans please see our Speed Guide for more information.

Internet speeds on this plan are variable and you will typically experience much slower speeds than the maximum connection speed available on your plan. For FTTB/N/C customers, if after connection your plan is not supported by the maximum attainable speed available then we will contact you with more information and provide other options. Typical Busy Speed: This is the typical busy period download speed that the average consumer can expect to receive between 7pm and 11pm. It is not a guaranteed minimum speed and you may experience lower speeds during this period. The actual speeds you experience will vary on a number of factors such as the nbn™ technology used to deliver your service, plan choice, location, internet traffic demand, our network, line condition, the number of devices connected to your network, modem type and positioning, Wi-Fi performance, in-building wiring, and the content you access.

Unlimited Data
Services subject to number of devices connected, network coverage and your location. Our Fair Use Policy applies, see our Fair Use Policy for details.

nbn™
nbn™, nbn co and other nbn™ logos and brands are trademarks of nbn co limited and used under licence.

Vodafone 4G Back-up
Vodafone 4G Back-up is a complimentary service that provides an interim internet connection using either the Vodafone 3G or 4G network in Vodafone Coverage Areas only. It is only available using the Vodafone Wi-Fi Hub™ with a Vodafone SIM on our network. 4G Back-up is available from when you receive your Wi-Fi Hub until your nbn™ service is fully activated or for a period of 30 consecutive days (whichever occurs first). This service will also be automatically activated if you lose connection to Vodafone nbn™ during confirmed local nbn™ faults. This excludes mass nbn™ outages. You will be able to use the Back-up service until the fault is resolved or for a period of 30 consecutive days (whichever occurs first). Service performance varies depending on network coverage and your location with speeds likely less than the maximum. Our Fair Use Policy applies.

Installation
The process for installation of Vodafone nbn™ will vary depending on the nbn™ service type available at your premises. We will inform you of the process for installation at your premises when you sign-up. If you require installation by an nbn™ technician they will need access to your home and someone aged 18+ must be home. If you do not own the property, you must obtain consent from the owner in order to have Vodafone nbn™ installed. You are responsible for setting up your Vodafone Wi-Fi Hub and your Wi-Fi network.

Vodafone Wi-Fi Hub™
Vodafone Wi-Fi Hub supports up to 32 compatible Wi-Fi enabled devices simultaneously.

Changing your plan
Only applies to changes to another nbn™ Plan. Excludes changes to nbn™ BYO Plans. Your new plan speed will begin immediately. You will be refunded for the plan fee for the remainder of the month on a pro-rata basis and you be will charged your new plan fee calculated on a pro-rata basis for the remainder of the month.

4G Coverage
You can use Vodafone 4G in our 4G areas. 4G in selected areas in Australia. You get broadband speeds in our 3G areas. Check your device is compatible to the coverage areas you will use. Actual speeds vary due to things like device capability, location & network congestion. See our coverage checker here.

30 Day Network Satisfaction Guarantee
If you’re a new customer and you’ve signed up to any new postpaid plan and you don't love our network within the first 30 days of sign-up, or in the case of a Vodafone nbn™ plan within the first 30 days of service activation, you’re welcome to cancel by calling 1300551198 (excludes upgrades and rate plan changes). You will only have to pay for those services you’ve used or for charges incurred that are not included in your plan, and return device in original packaging with proof of purchase to a Vodafone (not dealer) store within 10 days of your claim. Where you have an individual plan, you can make one claim per year per person. Where you have multiple shared plans on your account, you can make one claim in relation to each plan, for up to 10 claims per account, per year per person. Accessories not refunded. This guarantee does not affect any other rights or remedies you may have under consumer law. Full terms and conditions are available on our network page here.

$10 off monthly plan fee for 6 months
Personal use only. Business customers must have an ABN/ACN. Discount of $10 on monthly plan fees only available on the first six (6) months to approved new Vodafone customers who sign-up to a Vodafone nbn™ plan or nbn™ BYO plan, includes Business variants (‘Eligible Plan’). Excludes rate plan change. Discount is applied for months 1 – 6 (‘Discount Term’) and is applied as a recurring monthly credit. Discount is forfeited if you cancel within the Discount Term. During the Discount Term, minimum monthly spend is from $55 up to $85. At the conclusion of the Discount Term, min monthly spend is undiscounted monthly plan fee from $65 up to $95. You must connect for a minimum of one month. Recurring monthly plan fees are charged until the end of the month in which you notify that you wish to cancel. You will be charged for using your plan from the point of nbn™ activation at your premises. Not for commercial or resale purposes. Services subject to number of devices connected, network coverage & customer location. Offer not transferrable or redeemable for cash. Not available in conjunction with any other offer, and is subject to change. nbn co and other nbn™ logos and brands are trademarks of nbn co limited and used under licence.