Want to make sure you never miss an important call for your business? Vodafone Virtual Receptionist is here for you, helping answer your business calls for a fraction of the cost of hiring a receptionist. Here’s what you need to know, and how it can save your business money.

How does it work?

When it’s a busy day, we know calls can be easily missed, potentially losing you a customer. With Vodafone Virtual Receptionist, one of our receptionists will pick up the call for you every time, no matter what time of day (or night), answering with your business’s company name.

From there, the receptionist will either send you an email or text with the caller’s details, send these details along with their enquiry to a specific person or department (based on the caller’s needs), or transfer the call directly to them, depending on which plan you pick that suits your needs best.

What are the benefits?

Never miss an opportunity. Since our virtual receptionists are ready and waiting 24/7, you’re covered from when you’re stuck in a meeting to when you’re fast asleep so you never miss an important call.

Choose what sort of number to use. With Vodafone Virtual Receptionist, we can divert to either your mobile number, existing Business Number, or provide you with a new virtual landline number to be answered by one of our receptionists.

Always look professional. With just one number to call for your whole business, plus with our virtual receptionists answering with your company’s name, your business will always be considered premium and professional, creating an exceptional experience for your customers.

Cost savings. Our virtual receptionists can answer your business calls for much cheaper than hiring a full-time receptionist (let alone one that works around the clock!), so you can have the benefits of a receptionist at a fraction of the cost.

Get your weekends back. Especially for small businesses who often give out personal mobile numbers as their business contact, now your weekends won’t be disturbed by a rogue call. Instead, you’ll receive their details in a text or email, letting you get back to them when you’re ready.

Who is this for?

From a sole trader who is often on the job and can’t take calls immediately, to larger organisations with specialised departments and staff, there are three plans to choose from, tailored to your business’s needs.


To learn more and sign up for Vodafone Virtual Receptionist, head here.

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Jay Ooi

Content Producer

Jay Ooi,
Content Producer

Jay has been producing content ever since he was in school. With a background in TV production, he has worked on hundreds of hours of on-air content. His love of technology and storytelling makes him a valuable addition to the digital team in brand and marketing. Outside of work, Jay's producing his own podcast, and also loves a good workout.