As of 26th February 2026, Vodafone no longer supports purchases made using Pay with Vodafone.
All customers who had made a purchase with Pay with Vodafone on Google Play, or had a Norton subscription with Pay with Vodafone were contacted on how to change their payment details (Google Play) or the Norton subscription directly to Norton.
Additional information
Enquiries or complaints
If you have any enquiries, questions or complaints regarding Norton or Google Play purchases made with Pay with Vodafone, or any other third party content purchased using Pay with Vodafone please contact Vodafone directly on 1555 from your Vodafone mobile or 1300 650 410.
When did the changes take effect
Customers who had not set up Pay with Vodafone were not able to set up Pay with Vodafone from the 26th February 2026.
Customers who had Pay with Vodafone setup before 26th February 2026, had until the 22nd April 2026 to complete the required steps. The last day Pay with Vodafone supported payments was 22nd April 2026.
What did I need to do to stay protected by Norton?
To move your billing to Norton directly and to ensure your ongoing protection, you’ll have to begin a new Norton subscription. Log onto au.norton.com/vodafone and select your protection by 22nd April 2026.
Important note: Updating your Norton payment method does not otherwise impact your Vodafone billing or payment information, this change will only apply to your Norton subscription.
How do I update my payment details with Google Play?
To update your Google Play payment details, log into your Google Play account and select an alternate payment method. For more information, visit Google play support at: https://support.google.com/googleplay/answer/4646404